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Hollywood Feed
- Pet Stores
- Augusta, GA
About this business
Location details
630 Crane Creek Dr, Suite 108, Augusta, GA, 30907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
one of my favorite places to go! love the items available, love the people that work there, love it all! ever since day one, kane and andrew have been nothing but extremely helpful and friendly. they have gone above and beyond what most places will do and it is so appreciative. i am so glad that i am able to support a great business like Hollywood feed! š¾Ā
Business response:
Thank you so much for the awesome review, Brittany! Our team strives to make each experience with us excellent and often go above and beyond to ensure each pet leaves with the product best suited for their specific needs. We're glad you're pleased and hope to see you again soon!Ā
Great selection and great serviceĀ
Business response:
Juan, thank you for the awesome review! Please come and see us again!!Ā
Great selection and great serviceĀ
Business response:
Juan, thank you for the awesome review! Please come and see us again!!Ā
extremely friendly and helpful! lots of great options and great prices. š¾Ā
Business response:
Brittany, thank you for the fantastic review! Our team strives to always provide exceptional service and products to our customers and their sweet fur-babies! Please come back and see us again soon!Ā
extremely friendly and helpful! lots of great options and great prices. š¾Ā
Business response:
Brittany, thank you for the fantastic review! Our team strives to always provide exceptional service and products to our customers and their sweet fur-babies! Please come back and see us again soon!Ā
I was looking for a specific type of dog food and the guy working there was not very helpful looking for the right food for my adopted dog. Didn't have any recommendations since they didn't have mine. Guy who checked me out was awesome very helpfulĀ
Business response:
Thanks for the feedback, Angela! Weāre glad to hear your checkout experience at the Cane Creek Hollywood Feed store was a positive one, and weāll be sure to pass along your kind words. Weāre sorry to hear the initial help wasnāt quite what you were looking forāwe always aim to go above and beyond. If thereās anything we can do to help make your next visit a 5-star experience, feel free to reach out to bark@hollywoodfeed.com. Weād love to help however we can!Ā
It is difficult to put into words, but my most recent visit - the person helping me just didn't provide the normal, helpful, friendly, assistance.Ā
It was pretty obvious they didnāt want us in the store. I know itās an odd time but if you donāt let people shop how are they going to purchase stuff? She asked me what kind of dog food I want it as I came in the door and I had to run back outside for my wallet and she had it sitting on the counter ready to ring me up when I walked back in.Ā
Business response:
Thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, even if it is negative, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Crane Creek location seem to have missed the mark by making you feel rushed. I have made sure to escalate your complaint to the Regional Manager of this location, Mary, so that they can a...Ā read more
It was pretty obvious they didnāt want us in the store. I know itās an odd time but if you donāt let people shop how are they going to purchase stuff? She asked me what kind of dog food I want it as I came in the door and I had to run back outside for my wallet and she had it sitting on the counter ready to ring me up when I walked back in.Ā
Business response:
Thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, even if it is negative, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Crane Creek location seem to have missed the mark by making you feel rushed. I have made sure to escalate your complaint to the Regional Manager of this location, Mary, so that they can a...Ā read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,540 reviews.Ā
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.Ā