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Hollywood Feed

5.0
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Augusta, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

630 Crane Creek Dr, Suite 108, Augusta, GA, 30907, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,279 reviews
5
1,209
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38
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26 reviews have no rating
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Judith R.'s profile image
Judith R. 
on Birdeye

a year ago

Great customer service. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Cinnamon H.'s profile image
Cinnamon H. 
on Birdeye

a year ago

Great customer service. Excellent products. 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more

Denise R.'s profile image
Denise R. 
on Birdeye

a year ago

Very knowledgeable staff. Always pleasant and helpful. 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Ashley K.'s profile image
Ashley K. 
on Birdeye

a year ago

Always receive great recommendations and service. It's a great place to get anything for your fur babies. 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Univers... read more

Carolyn F.'s profile image
Carolyn F. 
on Birdeye

a year ago

Ladybird loves the treats I purchase from Hollywood Feed. She won’t even look at her old treats. 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, n... read more

Joseph S.'s profile image
Joseph S. 
on Birdeye

a year ago

Very helpful, not overbearing. Wife ordered for curbside, I showed up before the proper time and they grabbed the order and filled it. Thank you! 

Business response:

We're so glad to hear you're enjoying our Curbside Pick-up service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with awesome feedback about this service! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! 

Breauna D.'s profile image
Breauna D. 
on Birdeye

a year ago

fast, friendly service! 

Business response:

Breauna, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees whil... read more

KATHLEEN B.'s profile image
KATHLEEN B. 
on Birdeye

a year ago

Sales person was very helpful .I was at the store and asked a lot of questions She helped with everything.thank you 

Business response:

Thank you Kathy for the kind words! We appreciate your continued support! Our Crane Creek store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you f... read more

Jessie H.'s profile image
Jessie H. 
on Birdeye

a year ago

They had great sales going on so we were very happy with the prices. An employee (whose name I cannot recall unfortunately) was so kind to help us get everything for our new rescue pup and even offered a discount to bless us for helping this poor baby who is so skinny and needs a lot of help. We're grateful for the kindness and help of Hollywood Feed! We'll be back! 

Business response:

Jessie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,279 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Tuesday at 9:00 a.m.