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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Augusta, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

630 Crane Creek Dr, Suite 108, Augusta, GA, 30907, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,306 reviews
Select a rating
Becky P.'s profile image
Becky P. 
on Birdeye

3 years ago

Very friendly knowledgeable staff. I love that the corporation and employees are so supportive of local rescues 

Business response:

Becky, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We are a bit pet obsessed around here so when it comes to our local rescues we strive to do all that we can! Thank you for being a part of the Hollywood Feed fam... read more

Martha K.'s profile image
Martha K. 
on Birdeye

3 years ago

Employees were exceptionally helpful,each time I was in the store! 

Business response:

Thank you so much for the awesome review, Martha! Our team strives to go above and beyond to ensure an excellent experience for every customer! We're thrilled you enjoyed your experience and hope to see you again soon! 

Dwayne B.'s profile image
Dwayne B. 
on Birdeye

3 years ago

Great customer service. Wonderful staff. 

Business response:

Dwayne, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon! 

Jeanne G.'s profile image
Jeanne G. 
on Birdeye

3 years ago

Very informative and easy to work with! 

Business response:

Jeanne, thank you for your brilliant review! Our Crane Creek staff are experts in all things pet, and we are so proud to read about their performance! Our team works hard to ensure that we are providing the best possible customer experience. We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. 

Stephanie A.'s profile image
Stephanie A. 
on Birdeye

3 years ago

Great customer service. Very knowledgeable and helpful. 

Business response:

Stephanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Sam C.'s profile image
Sam C. 
on Birdeye

3 years ago

They are always friendly and willing to help you find or get whatever you need. They started carrying a bigger bag of dog food because I was in there twice a month so they are also trying to help me save money. And also I have a hurt me and they are carrying the bag for me also. 

Business response:

Thank you Sam for the 5-stars! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! At Hollywood Feed we take pride in the services we offer, the products we sell, and the pets and people we help every day. Our Crane Creek team loves to help every customer in the best way possible, that includes carrying items to the register and your vehicle. Thank you for being a part of the Hollywood Feed family! We look fo... read more

Stephanie A.'s profile image
Stephanie A. 
on Birdeye

3 years ago

Great customer service. Very knowledgeable and helpful. 

Business response:

Stephanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Sam C.'s profile image
Sam C. 
on Birdeye

3 years ago

They are always friendly and willing to help you find or get whatever you need. They started carrying a bigger bag of dog food because I was in there twice a month so they are also trying to help me save money. And also I have a hurt me and they are carrying the bag for me also. 

Business response:

Thank you Sam for the 5-stars! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! At Hollywood Feed we take pride in the services we offer, the products we sell, and the pets and people we help every day. Our Crane Creek team loves to help every customer in the best way possible, that includes carrying items to the register and your vehicle. Thank you for being a part of the Hollywood Feed family! We look fo... read more

Debbie E.'s profile image
Debbie E. 
on Birdeye

3 years ago

Great customer service 

Business response:

Debbie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,306 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 6:30 p.m.