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Hollywood Feed

4.9

About this business

Location details

630 Crane Creek Dr, Suite 108, Augusta, GA, 30907, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,540 reviews
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Dwayne B.'s profile image
Dwayne B. 
4 years ago

Great customer service. Wonderful staff. 

Business response:

Dwayne, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon! 

Jeanne G.'s profile image
Jeanne G. 
4 years ago

Very informative and easy to work with! 

Business response:

Jeanne, thank you for your brilliant review! Our Crane Creek staff are experts in all things pet, and we are so proud to read about their performance! Our team works hard to ensure that we are providing the best possible customer experience. We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. 

Stephanie A.'s profile image
Stephanie A. 
4 years ago

Great customer service. Very knowledgeable and helpful. 

Business response:

Stephanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Sam C.'s profile image
Sam C. 
4 years ago

They are always friendly and willing to help you find or get whatever you need. They started carrying a bigger bag of dog food because I was in there twice a month so they are also trying to help me save money. And also I have a hurt me and they are carrying the bag for me also. 

Business response:

Thank you Sam for the 5-stars! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! At Hollywood Feed we take pride in the services we offer, the products we sell, and the pets and people we help every day. Our Crane Creek team loves to help every customer in the best way possible, that includes carrying items to the register and your vehicle. Thank you for being a part of the Hollywood Feed family! We look fo... read more

Stephanie A.'s profile image
Stephanie A. 
4 years ago

Great customer service. Very knowledgeable and helpful. 

Business response:

Stephanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Sam C.'s profile image
Sam C. 
4 years ago

They are always friendly and willing to help you find or get whatever you need. They started carrying a bigger bag of dog food because I was in there twice a month so they are also trying to help me save money. And also I have a hurt me and they are carrying the bag for me also. 

Business response:

Thank you Sam for the 5-stars! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! At Hollywood Feed we take pride in the services we offer, the products we sell, and the pets and people we help every day. Our Crane Creek team loves to help every customer in the best way possible, that includes carrying items to the register and your vehicle. Thank you for being a part of the Hollywood Feed family! We look fo... read more

Renita C.'s profile image
Renita C. 
4 years ago

I had great customer service from the moment I walked in. Nice greeting and contact throughout my visit. Knowledgeable staff and attentive. Very nice appearance and layout. A lot of stock and items I've never seen before. Very impressed! I love Hollywood Feed. It was my first visit and I had a wonderful experience there. I will tell friends and definitely return. 

Business response:

Renita, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for shopping with us! And welcome to the Hollywood Feed family! We look forward to seeing you again soon! 

Hillary P.'s profile image
Hillary P. 
4 years ago

Always friendly, great service! 

Business response:

Hillary, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Debbie E.'s profile image
Debbie E. 
4 years ago

Great customer service 

Business response:

Debbie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,540 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 10:00 a.m.