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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Pittsburgh, PA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more

Location details

2738 Sidney St, Pittsburgh, PA, 15203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9248 reviews
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Rene H.'s profile image
Rene H. 
on Birdeye

a year ago

Great customer service, was patient with me and my dog and very helpful with the self serving bathing. -RH 

Business response:

Rene, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be s... read more

Amanda D.'s profile image
Amanda D. 
on Birdeye

a year ago

Great costumer service! We went to a nearby dog park and got muddy, they didn’t even blink as we came in for dog wipes and a treat! First time there and we definitely will be back for a treat after our walk. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Christine N.'s profile image
Christine N. 
on Birdeye

a year ago

Wonderful customer service while giving our two dogs a bath. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Patty C.'s profile image
Patty C. 
on Birdeye

a year ago

Love that I can order and receive same day 

Business response:

Thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon! 

John M.'s profile image
John M. 
on Birdeye

a year ago

Everyone is so welcoming, friendly, and accommodating on a very consistent basis. My pup and I love going to the store! 

Business response:

Thank you John for the kind words! We appreciate your continued support! Our Sidney store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet, and we are dedicated. We view you and your fur babies as family, like our own. Thank you for bein... read more

Jennifer D.'s profile image
Jennifer D. 
on Birdeye

a year ago

The Southside Works Pittsburgh staff are AMAZING!!! They are so attentive and kind and really helped me with my dog when he was having stomach issues. All their recommendations worked. Always a great experience. From Jen, Dan & blue! 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfee... read more

Gina S.'s profile image
Gina S. 
on Birdeye

a year ago

Very friendly and helpful staff! 

Business response:

Gina, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

Jason S.'s profile image
Jason S. 
on Birdeye

a year ago

The staff is always helpful and very courteous. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Jason S.'s profile image
Jason S. 
on Birdeye

a year ago

The staff is always helpful and very courteous. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 248 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

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