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Hollywood Feed
- Pet Stores
- Olive Branch, MS
About this business
Location details
7363 Goodman Rd, Olive Branch, MS, 38654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Ordered online not aware that the BOGO promo was only available for in-store purchase. They made necessary adjustments so I can still qualify for the promotion. Sales people were not mean but were not very welcoming either. They were just straight business, no friendly conversation. That would've been nice.
Business response:
Thank you Mari for this feedback. Our Goodman Rd store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
Excellent customer service. I love going to your stores!!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Excellent customer service. I love going to your stores!!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Everything about this store is great. The delivery is great. I do have to say that the delivery people are a lot more friendly than the store people. But I still go on the store. I have never been treated friendly there. But I do love Hollywoood feed!!
Business response:
We're so glad to hear you're enjoying our Same Day Delivery service!! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon!
GREAT customer service. The employee helped me find exactly what I needed with NO high pressure! WILL BE BACK OFTEN!
Business response:
Nancy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Everything about this store is great. The delivery is great. I do have to say that the delivery people are a lot more friendly than the store people. But I still go on the store. I have never been treated friendly there. But I do love Hollywoood feed!!
Business response:
We're so glad to hear you're enjoying our Same Day Delivery service!! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon!
GREAT customer service. The employee helped me find exactly what I needed with NO high pressure! WILL BE BACK OFTEN!
Business response:
Nancy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Great customer service. Very knowledgeable on your products and was eager to help.
Business response:
Christy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Appreciate the curb side service!
Business response:
Christine, we're so glad to hear you're enjoying our Curbside pickup service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with awesome feedback about this service!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 2,128 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.