This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Olive Branch, MS
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Olive Branch, MS. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family membe... read more
Location details
5070 Goodman Rd, Olive Branch, MS, 38654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
On the commercials, constant bragging about customer service and setting yourself apart. My daughter and I wanted to get our 2 dogs new dog collars and since I saw all the commercials I wanted to visit. The lady with glasses that checked us out was just not cordial...she seemed short and when she found out we had never purchased before- THAT IS YOUR OPPORTUNITY to make a new customer feel welcome. It was as if we were wasting her time having to enter all of our new information as a new customer. Disappointed!!!! As new... read more
Business response:
Mary, thank you for taking the time to reach out to us. I am incredibly sorry to hear that our Olive Branch staff members haven't lived up to our high standard of customer care and service during your most recent visit. Our staff strives to provide the best possible customer service in the industry, and feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I have made sure to escalate your complaint to the Regional Manager of this location, Michael Egner, so that he can add... read more
Had everything we needed. Fast and convenient. Friendly service.
Business response:
Earl, thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon!
Always helpful & friendly!
Business response:
Elizabeth, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Great customer service and selection of human grade dog food.
Business response:
Patrice, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon
On the commercials, constant bragging about customer service and setting yourself apart. My daughter and I wanted to get our 2 dogs new dog collars and since I saw all the commercials I wanted to visit. The lady with glasses that checked us out was just not cordial...she seemed short and when she found out we had never purchased before- THAT IS YOUR OPPORTUNITY to make a new customer feel welcome. It was as if we were wasting her time having to enter all of our new information as a new customer. Disappointed!!!! As new... read more
Business response:
Mary, thank you for taking the time to reach out to us. I am incredibly sorry to hear that our Olive Branch staff members haven't lived up to our high standard of customer care and service during your most recent visit. Our staff strives to provide the best possible customer service in the industry, and feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I have made sure to escalate your complaint to the Regional Manager of this location, Michael Egner, so that he can add... read more
Had everything we needed. Fast and convenient. Friendly service.
Business response:
Earl, thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon!
Always helpful & friendly!
Business response:
Elizabeth, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Friendly staff!
Business response:
Terry, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service and selection of human grade dog food.
Business response:
Patrice, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,770 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com