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Hollywood Feed

5.0
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Jackson, MS. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

4500 I-55 Frontage Rd N, Suite 194, Jackson, MS, 39211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.0780 reviews
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Ann's profile image
Ann 
on Birdeye

a year ago

James is extraordinary. He is extremely knowledgeable about animals, and remembers everyone’s name ( both human and animal). 

Business response:

Thank you Ann for the wonderful review! James is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you AND your pet the best customer service. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! 

Amy K.'s profile image
Amy K. 
on Birdeye

a year ago

Friendly staff - Offered coupons 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from... read more

Judy G.'s profile image
Judy G. 
on Birdeye

a year ago

My 1st visit to this particular store and I found it to be well-stocked, very clean and the clerk was super friendly and helpful. 

Business response:

Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Judy G.'s profile image
Judy G. 
on Birdeye

a year ago

My 1st visit to this particular store and I found it to be well-stocked, very clean and the clerk was super friendly and helpful. 

Business response:

Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Rebecca G.'s profile image
Rebecca G. 
on Birdeye

a year ago

First time visiting Hollywood Feed and was highly impressed! Excellent customer service. Elizabeth was so helpful and knowledgeable, and could answer every question we had. We will definitely be back. Thank you Elizabeth for being so kind & accomodating. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Rebecca G.'s profile image
Rebecca G. 
on Birdeye

a year ago

First time visiting Hollywood Feed and was highly impressed! Excellent customer service. Elizabeth was so helpful and knowledgeable, and could answer every question we had. We will definitely be back. Thank you Elizabeth for being so kind & accomodating. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Shatee L.'s profile image
Shatee L. 
on Birdeye

a year ago

I gave this three stars because I did not like the customer service I received from the manager. No excuse for that behavior. I should have given zero, but my experience is normally fantastic. I will not be going back. 

Shatee L.'s profile image
Shatee L. 
on Birdeye

a year ago

I gave this three stars because I did not like the customer service I received from the manager. No excuse for that behavior. I should have given zero, but my experience is normally fantastic. I will not be going back. 

Abbie S.'s profile image
Abbie S. 
on Birdeye

a year ago

James is always so helpful. They always help you to your car with the big bags of food if you need it. 

Business response:

Abbie, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 780 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m. 

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