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Hollywood Feed - Sugar Land, TX

5.0
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Sugar Land, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more

Location details

13574 University Blvd, Suite 100, Sugar Land, TX, 77479, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,285 reviews
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Tori B.'s profile image
Tori B. 
on Birdeye

a year ago

Super helpful staff! And they loved on my baby and gave lots of treats which was much appreciated :) 

Business response:

Hi Tori, thank you for being our 5-star customer! We believe in doing what is right by our customers, which often includes sitting on the floor with your furbabies and giving them snacks! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our em... read more

Joe L.'s profile image
Joe L. 
on Birdeye

a year ago

Very helpful and attentive staff and great products. I won’t go anywhere else for my dogs. 

Business response:

Joe, thank you so much for such an outstanding review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employee... read more

Carolyn M.'s profile image
Carolyn M. 
on Birdeye

a year ago

Very helpful 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Mary R.'s profile image
Mary R. 
on Birdeye

a year ago

It was my first time coming into the store staff was super helpful and friendly! 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Uni... read more

Andy D.'s profile image
Andy D. 
on Birdeye

a year ago

great staff and facilities. I used the dog washroom. Could do with some aprons to keep us a bit drier in there. Thanks 

Business response:

Andy, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. I have forwarded this review to the Regional Manager, Michael Egner, so that we can see about getting some aprons in there. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Sara H.'s profile image
Sara H. 
on Birdeye

a year ago

Great store!! Extraordinary customer service!! Love it!! We’ll be back for sure!! 

Business response:

Sara, we are so glad you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon! 

Debbie C.'s profile image
Debbie C. 
on Birdeye

a year ago

Awesome customer service 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Jessica W.'s profile image
Jessica W. 
on Birdeye

a year ago

I ordered online from Hollywood Feed, and although I haven't been there in person yet, I'm still very impressed with the store. They communicated throughout the order and I got it same day! One item they were out of stock of, but they called and we discussed options. Friendly, knowledge and helpful from start to finish. Can't wait to take my pup in person. Great experience. :) 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! 

Karen F.'s profile image
Karen F. 
on Birdeye

a year ago

Staff is always very helpful with anything you need. 

Business response:

Karen, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while ... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,285 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Thursday at 9:00 a.m. 

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