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Hollywood Feed
- Pet Stores
- Sugar Land, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Sugar Land, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
13574 University Blvd, Suite 100, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Was greatly impressed with the staff’s knowledge of their products. Loved that they were true animal lovers and not just someone who worked there. They were able to recommended a product they had actually used with their pets and offer written tangible information on the product. Will be back and recommend to others.
Business response:
Tiffany, thank you so much for such an outstanding review! We have always been passionate about having animal lovers in our store because it means they're passionate about what they do and can give you the best advise for your fur babies! Our staff also receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We’ve actually opened up much of our internal training to the public; you can view resources and t... read more
super customer service always
Business response:
Teresa, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
Great customer service and knowledgeable staff. Pam always knows what products are best for any issue for your furry friend. Turq, the in store mascot, is always an adorable pleasure to see!
Business response:
Jessica, thank you so much for your wonderful review! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. We're so happy to hear about our employees doing everything they can for the customer, and we will be sure to let their regional manager know about your wonderful experience working with them. Come see us again soon!
Was greatly impressed with the staff’s knowledge of their products. Loved that they were true animal lovers and not just someone who worked there. They were able to recommended a product they had actually used with their pets and offer written tangible information on the product. Will be back and recommend to others.
Business response:
Tiffany, thank you so much for such an outstanding review! We have always been passionate about having animal lovers in our store because it means they're passionate about what they do and can give you the best advise for your fur babies! Our staff also receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We’ve actually opened up much of our internal training to the public; you can view resources and t... read more
super customer service always
Business response:
Teresa, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
Great customer service
Business response:
Ana we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service and knowledgeable staff. Pam always knows what products are best for any issue for your furry friend. Turq, the in store mascot, is always an adorable pleasure to see!
Business response:
Jessica, thank you so much for your wonderful review! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. We're so happy to hear about our employees doing everything they can for the customer, and we will be sure to let their regional manager know about your wonderful experience working with them. Come see us again soon!
Excellent customer service
Business response:
Shay, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Wonderful employees who were very knowledgeable and very nice.
Business response:
Cicil, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,328 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.