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Hollywood Feed
- Pet Stores
- Sugar Land, TX
About this business
Location details
13574 University Blvd, Suite 100, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The workers in there were so nice and helpful! They helped us find some new food that or cat absolutely adores. I have never seen him get so excited for feeding/treat time. Thank you so much!
Business response:
Catherine, we're so glad to hear your baby loves his new food! We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Very friendly and quick service.
Business response:
Karla, thank you for the wonderful review! Our team strives to provide friendly and speedy service for all our customers! We're thrilled you're pleased and hope to see you again soon!
Good and consistent friendly service!
Business response:
Reda, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The workers in there were so nice and helpful! They helped us find some new food that or cat absolutely adores. I have never seen him get so excited for feeding/treat time. Thank you so much!
Business response:
Catherine, we're so glad to hear your baby loves his new food! We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Great customer service and knowledgeable staff. Pam always knows what products are best for any issue for your furry friend. Turq, the in store mascot, is always an adorable pleasure to see!
Business response:
Jessica, thank you so much for your wonderful review! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. We're so happy to hear about our employees doing everything they can for the customer, and we will be sure to let their regional manager know about your wonderful experience working with them. Come see us again soon!
Great customer service
Business response:
Ana we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Was greatly impressed with the staff’s knowledge of their products. Loved that they were true animal lovers and not just someone who worked there. They were able to recommended a product they had actually used with their pets and offer written tangible information on the product. Will be back and recommend to others.
Business response:
Tiffany, thank you so much for such an outstanding review! We have always been passionate about having animal lovers in our store because it means they're passionate about what they do and can give you the best advise for your fur babies! Our staff also receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We’ve actually opened up much of our internal training to the public; you can view resources and t... read more
Great customer service
Business response:
Ana we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Excellent customer service
Business response:
Shay, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,678 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.