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Hollywood Feed
- Pet Stores
- Germantown, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Germantown, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
2031 S Germantown Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Y’all are the friendliest people ever…always smiling, helpful, and courteous!!!
Business response:
We truly appreciate your continued support and the great review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We truly appreciate you being a part of the Hollywood Feed family! Thank you so very much.
Friendly staff and they always have the canned dog food I need.
Business response:
Thank you Katie for the kind words! We appreciate your continued support! Our Germantown store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. T... read more
Love the delivery service! It’s quick and easy to do online!
Business response:
Lisa, we appreciate your feedback on our Same Day Delivery Service. We are thrilled you are pleased with our speedy Same Day Delivery Service. We hope to deliver to you again soon!
Friendly staff and they always have the canned dog food I need.
Business response:
Thank you Katie for the kind words! We appreciate your continued support! Our Germantown store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. T... read more
Generally great customer service. On my last visit, I used the self check out. No one from the store spoke to me at all. Did not say hello, ask for help or offer to carry out. A little out of the ordinary.
Business response:
Jessica, thank you for taking the time to leave us a review. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry, therefore, I am sorry to hear that your recent interactions with the staff at our Germantown location have missed the mark. We recently introduced the self check out as an option of convenience for our customers who prefer slightly quicker check out experience, but we in no way int... read more
HF always has what I’m looking for.
Business response:
Victoria, thank you for the wonderful review! We are so happy that your fur-baby enjoys our products, and that we always have what your need! We hope to see you again soon!
Generally great customer service. On my last visit, I used the self check out. No one from the store spoke to me at all. Did not say hello, ask for help or offer to carry out. A little out of the ordinary.
Business response:
Jessica, thank you for taking the time to leave us a review. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry, therefore, I am sorry to hear that your recent interactions with the staff at our Germantown location have missed the mark. We recently introduced the self check out as an option of convenience for our customers who prefer slightly quicker check out experience, but we in no way int... read more
HF always has what I’m looking for.
Business response:
Victoria, thank you for the wonderful review! We are so happy that your fur-baby enjoys our products, and that we always have what your need! We hope to see you again soon!
Great customer service every time!
Business response:
Jina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,234 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
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