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Hollywood Feed
- Pet Stores
- Germantown, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Germantown, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
2031 S Germantown Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Generally great customer service. On my last visit, I used the self check out. No one from the store spoke to me at all. Did not say hello, ask for help or offer to carry out. A little out of the ordinary.
Business response:
Jessica, thank you for taking the time to leave us a review. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry, therefore, I am sorry to hear that your recent interactions with the staff at our Germantown location have missed the mark. We recently introduced the self check out as an option of convenience for our customers who prefer slightly quicker check out experience, but we in no way int... read more
Generally great customer service. On my last visit, I used the self check out. No one from the store spoke to me at all. Did not say hello, ask for help or offer to carry out. A little out of the ordinary.
Business response:
Jessica, thank you for taking the time to leave us a review. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry, therefore, I am sorry to hear that your recent interactions with the staff at our Germantown location have missed the mark. We recently introduced the self check out as an option of convenience for our customers who prefer slightly quicker check out experience, but we in no way int... read more
HF always has what I’m looking for.
Business response:
Victoria, thank you for the wonderful review! We are so happy that your fur-baby enjoys our products, and that we always have what your need! We hope to see you again soon!
Great customer service every time!
Business response:
Jina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Friendly staff and great selection of pet food, treats , toys and meds. Our one stop for all things “pet”. Our rescue Maxwell loves Hollywood Feed. 😊🐶
Business response:
Ron, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service every time!
Business response:
Jina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Friendly staff and great selection of pet food, treats , toys and meds. Our one stop for all things “pet”. Our rescue Maxwell loves Hollywood Feed. 😊🐶
Business response:
Ron, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
EXCELLENT customer service!!! They went above and beyond to assist me when I was searching for a discontinued toy for our dog. They were able to locate several for us and had them delivered to our front door!! I can’t say enough about this store!
Business response:
Jeannie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
EXCELLENT customer service!!! They went above and beyond to assist me when I was searching for a discontinued toy for our dog. They were able to locate several for us and had them delivered to our front door!! I can’t say enough about this store!
Business response:
Jeannie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,263 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.