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Hollywood Feed
- Pet Stores
- Germantown, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Germantown, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
2031 S Germantown Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Wonderful, wonderful location. Taylor is the sweetest gentleman my husband and I have ever met. Knowledgeable, and tells you the facts. He knows the food; he knows the treats, he knows the pet insurance. He gave us the encouragement and knowledge to feed raw, he gave us the courage on new pet ownership. We will be back when we get our bernedoodle!
Business response:
Sydney, we’re very proud of the compliment on our team member Taylor at our Germantown store! We are pleased to have him on our staff! Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for sh... read more
The staff is very attentive, knowledgeable and friendly. The store is well organized and clean.
Business response:
Sharon, thank you so much for your excellent review! Our Germantown store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.... read more
Stealer Customer Service! I had the pleasure to have Taylor help me! Such a huge and vital employee! Took my phone call with pleasure, sourced what I needed, and made sure I had it delivered before noon! Outstanding service, he made me stick with Hollywood feed instead of going to Petco!
Business response:
We are so grateful for your wonderful feedback! We are pleased to hear that Taylor at our Germantown location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
The staff is very attentive, knowledgeable and friendly. The store is well organized and clean.
Business response:
Sharon, thank you so much for your excellent review! Our Germantown store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.... read more
Stealer Customer Service! I had the pleasure to have Taylor help me! Such a huge and vital employee! Took my phone call with pleasure, sourced what I needed, and made sure I had it delivered before noon! Outstanding service, he made me stick with Hollywood feed instead of going to Petco!
Business response:
We are so grateful for your wonderful feedback! We are pleased to hear that Taylor at our Germantown location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
Great customer service and good grooming! Don’t like increase in Fromm food!!!!!
Business response:
Dolores, thank you so much for your fabulous review. We love hearing about wonderful experiences our customers have had at our establishment! Price increases have come from all manufactures due to this day of time we are in. Resources have either become low and/or shipping has been hard to succeed at a decent rate. However, a great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know, we ar... read more
Great customer service and good grooming! Don’t like increase in Fromm food!!!!!
Business response:
Dolores, thank you so much for your fabulous review. We love hearing about wonderful experiences our customers have had at our establishment! Price increases have come from all manufactures due to this day of time we are in. Resources have either become low and/or shipping has been hard to succeed at a decent rate. However, a great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know, we ar... read more
Service is great. Products are excellent. Being able to try out different flavors and brands knowing it can be returned if fur baby doesn’t like it, allows me to try more products
Business response:
Wow, Don! 5-stars! Thank you for your wonderful review! We stand behind our products and like our promise says, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” We hope to see you and your fur baby again soon!
From the moment I walked into this location I was taken care of. Daniel was friendly and helpful in telling me which treats would be best for my dogs. He also helped carry my items to my car. You guys are truly the best! Please keep up the good work! Thank you!!!
Business response:
Sarah, we’re very proud of the compliment on our team member, Daniel, at our Germantown store! We are pleased to have Daniel on our staff. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed, we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,263 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.