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Hollywood Feed
- Pet Stores
- Germantown, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Germantown, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
2031 S Germantown Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I really like shopping here. My only request would be that they offer some type of food discount (ie buy x number and get the next free). The food is expensive. Other than that- great place to shop.
Business response:
Christine, thank you for the awesome feedback. We do offer the Frequent Feeder Program, that multiple of our vendors participate in. Our Frequent Feeder program works by averaging the purchases made under a particular brand over time and taking the average amount off of your redeemable purchase. For example, with Fromm, you can redeem your discount after 12 purchases of dog food (cases of cans or bags of dry food). If you buy a small bag half the time, and a large bag the other half, you would receive a coupon averaging the ... read more
Excellent customer service!! I wish I could remember the girl that helped me yesterday(February 7th around 1) she is always so helpful and literally remembers me and what I buy every time I go in!
Business response:
Liz, we’re very proud of the compliment on our team member at our Germantown store! We are pleased to have this team member on our staff. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again!
Excellent service.
Business response:
Jami, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
I really like shopping here. My only request would be that they offer some type of food discount (ie buy x number and get the next free). The food is expensive. Other than that- great place to shop.
Business response:
Christine, thank you for the awesome feedback. We do offer the Frequent Feeder Program, that multiple of our vendors participate in. Our Frequent Feeder program works by averaging the purchases made under a particular brand over time and taking the average amount off of your redeemable purchase. For example, with Fromm, you can redeem your discount after 12 purchases of dog food (cases of cans or bags of dry food). If you buy a small bag half the time, and a large bag the other half, you would receive a coupon averaging the ... read more
Excellent customer service!! I wish I could remember the girl that helped me yesterday(February 7th around 1) she is always so helpful and literally remembers me and what I buy every time I go in!
Business response:
Liz, we’re very proud of the compliment on our team member at our Germantown store! We are pleased to have this team member on our staff. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again!
They always have what I need. Friendly service!
Business response:
Katie, thank you for this wonderful review! We are so happy that your fur-baby is enjoying our products, and that you are enjoying our customer service. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased, and we hope to see you again soon!
Extremely nice employees
Business response:
Candy, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
They always have what I need. Friendly service!
Business response:
Katie, thank you for this wonderful review! We are so happy that your fur-baby is enjoying our products, and that you are enjoying our customer service. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased, and we hope to see you again soon!
Extremely nice employees
Business response:
Candy, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,265 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.