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Hollywood Feed
- Pet Stores
- Germantown, TN
About this business
Location details
2031 S Germantown Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Not my usual store but same products. I do, however think that the staff at the Erin Way store are much more friendly.
Business response:
Thank you Randa for this feedback. Our Erin Way store works hard to give good customer service to everyone. Although every visit may not be perfect at all of our locations we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last at our Germantown store! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements and turn that 4-star into a 5-star. We appreciate you being a part of the Hollywood Feed family! We h... read more
Tyler is always so helpful and polite
Business response:
Wendy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Everyone is always so helpful and as soon as you walk in they ask if they can help you with something. Very knowledgeable staff. But I wish you sold goldfish. LOL
I would like to thank Michelle for the customer service she provided. She was very helpful with getting supplies for my new dog. I will be back soon. Thanks Again.
Business response:
Gray, thank you for the kind words! We are proud of our stores and the teams! Great customer service is always something that we strive for and we are happy to have such great feedback! Michelle is an awesome team member and we are grateful to have her! We are happy that she was able to give you the best customer service and help you find the best supplies for your new dog. And congratulations on your new fur-baby! We'd love to learn more about how we could improve from 3-stars to 5-stars - please email us your feedback at b... read more
I would like to thank Michelle for the customer service she provided. She was very helpful with getting supplies for my new dog. I will be back soon. Thanks Again.
Business response:
Gray, thank you for the kind words! We are proud of our stores and the teams! Great customer service is always something that we strive for and we are happy to have such great feedback! Michelle is an awesome team member and we are grateful to have her! We are happy that she was able to give you the best customer service and help you find the best supplies for your new dog. And congratulations on your new fur-baby! We'd love to learn more about how we could improve from 3-stars to 5-stars - please email us your feedback at b... read more
Tyler is always so helpful and polite
Business response:
Wendy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Everyone is always so helpful and as soon as you walk in they ask if they can help you with something. Very knowledgeable staff. But I wish you sold goldfish. LOL
Amazing service! I ordered some dog food for delivery early in the evening, fully expecting to get it the next day. But within an hour, the delivery had arrived!
Business response:
We are thrilled to hear you are enjoying our Same Day Delivery service, Bob! Thank you so much for this great feedback! We hope to see you again soon!
Very helpful staff.
Business response:
Carolyn we are THRILLED to hear about your wonderful experience at our Germantown store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,670 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.