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Hollywood Feed
- Pet Stores
- Germantown, TN
About this business
Location details
2031 S Germantown Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I would like to thank Michelle for the customer service she provided. She was very helpful with getting supplies for my new dog. I will be back soon. Thanks Again.
Business response:
Gray, thank you for the kind words! We are proud of our stores and the teams! Great customer service is always something that we strive for and we are happy to have such great feedback! Michelle is an awesome team member and we are grateful to have her! We are happy that she was able to give you the best customer service and help you find the best supplies for your new dog. And congratulations on your new fur-baby! We'd love to learn more about how we could improve from 3-stars to 5-stars - please email us your feedback at b... read more
Tyler is always so helpful and polite
Business response:
Wendy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Everyone is always so helpful and as soon as you walk in they ask if they can help you with something. Very knowledgeable staff. But I wish you sold goldfish. LOL
Amazing service! I ordered some dog food for delivery early in the evening, fully expecting to get it the next day. But within an hour, the delivery had arrived!
Business response:
We are thrilled to hear you are enjoying our Same Day Delivery service, Bob! Thank you so much for this great feedback! We hope to see you again soon!
Excellent customer service! Always go above and beyond to answer questions.
Business response:
Thank you for the wonderful review, Anne! We're thrilled you're pleased with our service and hope to see you again soon!
Excellent customer service! Always go above and beyond to answer questions.
Business response:
Thank you for the wonderful review, Anne! We're thrilled you're pleased with our service and hope to see you again soon!
I pay more, but what service!!!!
Business response:
Cynthia, our team attends monthly training so we can better serve our customers and their furry friends! We also have a team dedicated to keeping our prices competitive with other retailers, and we even have a Price Match Guarantee! If you find an identical item at another retailer for a lower price, let us know so we can investigate and match it for you! Finally, please email us at bark@hollywoodfeed.com if you think one of our items is priced too high - we do miss things sometimes but want to make sure you’re getting the b... read more
I pay more, but what service!!!!
Business response:
Cynthia, our team attends monthly training so we can better serve our customers and their furry friends! We also have a team dedicated to keeping our prices competitive with other retailers, and we even have a Price Match Guarantee! If you find an identical item at another retailer for a lower price, let us know so we can investigate and match it for you! Finally, please email us at bark@hollywoodfeed.com if you think one of our items is priced too high - we do miss things sometimes but want to make sure you’re getting the b... read more
Great customer service, great selection!
Business response:
Thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,742 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.