Hollywood Feed

Business response:

Thank you so much for your kind review! We are thrilled to hear that our team was able to answer your questions and help you select the right food for your dog. Providing knowledgeable and personalized service is always our goal, and it’s wonderful to know it made a difference for you and your furry friend. We look forward to seeing you both again soon! 

Business response:

Thank you so much for taking the time to share your experience! We are thrilled to hear that you were greeted with smiles and received helpful service as soon as you walked in. Our team works hard to make every visit welcoming and enjoyable, and it is wonderful to know that it made such a positive impression on you. We truly appreciate your kind words, and feedback like yours motivates our staff to continue providing excellent service to every customer and their pets. We look forward to seeing you again soon and helping wit... read more

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!  

Business response:

Thank you so much for your thoughtful review, Sheila! We’re delighted to hear that you consistently feel welcomed and supported each time you visit. Our team is always happy to offer assistance as soon as you walk in, and we’re especially glad to help with carrying those heavier bags to your car — we want every part of your experience to be easy and comfortable. We truly appreciate you choosing Hollywood Feed and look forward to helping you again soon! 

Business response:

Cindy, thank you for the wonderful review of our Oakland Hollywood Feed. It means a lot to hear how helpful the team has been and that Ellie enjoys her visits. We appreciate you choosing us for your pet supplies and look forward to welcoming you both again soon.  

Business response:

Thank you for sharing your experience with our knowledgeable and helpful staff! We appreciate your positive feedback. 

Business response:

We are overjoyed to hear our staff makes you feel like family! Your kind words about their helpfulness mean everything to us. It's wonderful to know that our team remembers your name and provides such a personalized experience. We truly value customers like you and strive to create a warm, welcoming atmosphere in our store. Thank you for being a part of our Hollywood Feed family and for taking the time to share your positive experience with us. 

Business response:

Elisabeth, we are so glad you love your experiences so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon!