Hollywood Feed

Business response:

Thank you so much for your kind words! We’re thrilled to hear that your experience at our Oakland store was wonderful and that our team was helpful. Creating a positive experience for our customers and their pets is always our goal. We truly appreciate your support and look forward to seeing you again soon! 

Business response:

Thank you Sharyn for the kind words! We appreciate your continued support! Our Oakland store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you fo... read more

Business response:

Thank you so much for your wonderful review, Sylvia. We are thrilled to hear that your visit to the Oakland store was such a positive experience. It is always our goal to provide friendly, helpful, and attentive service, and we are so glad that our team made such a great impression during your visit. We truly appreciate your kind words and support. Knowing that you plan to return means a lot to us, and we look forward to welcoming you back for many more visits, whether you are shopping for treats, toys, or just stopping by ... read more

Business response:

Thank you, Theresa! We really appreciate you sharing your experience at our Oakland Hollywood Feed. It’s wonderful to hear that our team is always nice and helpful. We love making every visit a great one and look forward to seeing you again soon. 

Business response:

Thank you so much for the kind words. We’re grateful for your support and glad to know you had a great experience with us. If there’s ever anything more we can do for you, we’re always here to help. 

Business response:

Thank you so much for your kind review! We are thrilled to hear that our team was able to answer your questions and help you select the right food for your dog. Providing knowledgeable and personalized service is always our goal, and it’s wonderful to know it made a difference for you and your furry friend. We look forward to seeing you both again soon! 

Business response:

Thank you so much for taking the time to share your experience! We are thrilled to hear that you were greeted with smiles and received helpful service as soon as you walked in. Our team works hard to make every visit welcoming and enjoyable, and it is wonderful to know that it made such a positive impression on you. We truly appreciate your kind words, and feedback like yours motivates our staff to continue providing excellent service to every customer and their pets. We look forward to seeing you again soon and helping wit... read more

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! 

Business response:

Thank you so much for your thoughtful review, Sheila! We’re delighted to hear that you consistently feel welcomed and supported each time you visit. Our team is always happy to offer assistance as soon as you walk in, and we’re especially glad to help with carrying those heavier bags to your car — we want every part of your experience to be easy and comfortable. We truly appreciate you choosing Hollywood Feed and look forward to helping you again soon!