This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Murphy, TX
About this business
Location details
213 E FM 544, Suite 307, Murphy, TX, 75094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great and very friendly customer services. Very patient and explained all my questions
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
Very happy to have them in Murphy!
Business response:
Barbara, thank you so much for such a wonderful review! We are happy to have YOU in Murphy! We hope we will see you again soon.
Great service along with some good pointers
Business response:
Thank you for the phenomenal review, Debbie! Our team is dedicated to providing exceptional products and service to our customers and their furry friends! We're glad to know that you are pleased! Come and see us again soon!
The store is very ..... LARGE compared to other stores I have gone to. Loved it!! Nice staff.
Business response:
Jeff, thank you for the great review! Our team strives to provide quality products for each pet's specific needs with excellent service during each visit! We're glad you're pleased and hope to see you again soon!
Great service along with some good pointers
Business response:
Thank you for the phenomenal review, Debbie! Our team is dedicated to providing exceptional products and service to our customers and their furry friends! We're glad to know that you are pleased! Come and see us again soon!
The store is very ..... LARGE compared to other stores I have gone to. Loved it!! Nice staff.
Business response:
Jeff, thank you for the great review! Our team strives to provide quality products for each pet's specific needs with excellent service during each visit! We're glad you're pleased and hope to see you again soon!
Cashier not very professional. I placed 7 small Answers frozen raw goats milk on the counter and the cashier looked at me and said " So you're just gonna buy all we have." This was said in a very cocky attitude. No I didn't buy them all but good have if I had wanted to.Very unprofessional in my opinion
Business response:
Dear Lorie, Thank you for taking the time to share your feedback with us. We apologize for any unprofessionalism during your recent visit to our Hollywood Feed location. We strive to provide exceptional customer service and it is disappointing to hear that we fell short in this instance. We appreciate your honesty and assure you that we will address this matter with our team. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. If you have any further concerns or que... read more
I’ll never go back to the Murphy store, nor will I recommend this disrespectful establishment to my colleagues either.
Business response:
Thank you for taking the time to reach out to us, Kerry. Feedback from our customers is exceptionally important as it helps us to learn where we need to improve. We hope you will reach out to us by email with details about your recent visit so we can make immediate improvements. In the meantime, I have made sure to escalate your complaint to the Regional Manager of this location, Jana, so that she can address this matter with the team. If you would like to reach out to her directly, please email her at janamcmillan@hollywood... read more
I’ll never go back to the Murphy store, nor will I recommend this disrespectful establishment to my colleagues either.
Business response:
Thank you for taking the time to reach out to us, Kerry. Feedback from our customers is exceptionally important as it helps us to learn where we need to improve. We hope you will reach out to us by email with details about your recent visit so we can make immediate improvements. In the meantime, I have made sure to escalate your complaint to the Regional Manager of this location, Jana, so that she can address this matter with the team. If you would like to reach out to her directly, please email her at janamcmillan@hollywood... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 629 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.