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Hollywood Feed
- Pet Stores
- Jonesboro, AR
About this business
Location details
2206 E Highland Dr, Suite 400, Jonesboro, AR, 72401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I have signed up to get the ads but I never get them
Business response:
Scott, such a wonderful review, we thank you so much! Please email us at bark@hollywoodfeed so that we can make sure we have the correct email or have the store double check it on your next visit.
I have signed up to get the ads but I never get them
Business response:
Scott, such a wonderful review, we thank you so much! Please email us at bark@hollywoodfeed so that we can make sure we have the correct email or have the store double check it on your next visit.
I've bought our dog food, treats and supplies for years and been happy but after my visit this week, I'm considering ordering from chewy from now on. None of the workers were wearing masks or gloves, but that's their decision. They were, however, talking to each other and another customer about how those of us who were wearing protective masks were being stupid and over cautious and that it was "time to open everything up and if we get it, we get it." That was terrible customer service.
Business response:
Thank you for your feedback. I am sorry to hear that your recent visit to one of our locations did not meet your standard. Great customer service is always something our associates strive for and we are sorry to hear that we seem to have missed the mark. Our team has always worked diligently to keep our stores clean and properly sanitized, but in response to the current public health situation, we have increased our cleaning and sanitizing procedures for our stores. This includes more frequent and thorough cleaning, every ho... read more
I've bought our dog food, treats and supplies for years and been happy but after my visit this week, I'm considering ordering from chewy from now on. None of the workers were wearing masks or gloves, but that's their decision. They were, however, talking to each other and another customer about how those of us who were wearing protective masks were being stupid and over cautious and that it was "time to open everything up and if we get it, we get it." That was terrible customer service.
Business response:
Thank you for your feedback. I am sorry to hear that your recent visit to one of our locations did not meet your standard. Great customer service is always something our associates strive for and we are sorry to hear that we seem to have missed the mark. Our team has always worked diligently to keep our stores clean and properly sanitized, but in response to the current public health situation, we have increased our cleaning and sanitizing procedures for our stores. This includes more frequent and thorough cleaning, every ho... read more
You had a special on dog toys buy one, get one half off, I was purchasing just 1 at the time, then saw their ad, I asked the gentleman about it n he said nothing as he was continuing to take my money for the 1 toy-we purchased ALOT of dog treats mostly at your store-i felt like he didnt care what i was asking
Business response:
Lisa, we appreciate you taking the time to leave us with your feedback. We certainly apologize for the delay in response. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs addressed. We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our Jonesboro location. I have reached out to the store's Regional Manager, Michael. He will be investigating the... read more
You had a special on dog toys buy one, get one half off, I was purchasing just 1 at the time, then saw their ad, I asked the gentleman about it n he said nothing as he was continuing to take my money for the 1 toy-we purchased ALOT of dog treats mostly at your store-i felt like he didnt care what i was asking
Business response:
Lisa, we appreciate you taking the time to leave us with your feedback. We certainly apologize for the delay in response. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs addressed. We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our Jonesboro location. I have reached out to the store's Regional Manager, Michael. He will be investigating the... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,598 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.