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Hollywood Feed
- Pet Stores
- Greenwood, IN
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Greenwood, IN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more
Location details
1675 W Smith Valley Rd, Greenwood, IN, 46142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
great customer service... they even know my dog by name...
Business response:
Susan, we are so happy to hear about your wonderful experience at our store. Our team works hard to provide the best customer service possible, and we are so happy to hear we accomplished that goal during your most recent visit. We are so grateful for the ability to let our customers bring their pets into our store so we can get to know them and our customers a little bit better. Thank you for being a part of the Hollywood Feed Family! We hope to see you and your dog again soon!
They always take my cat litter to my car...That is service!!!
Business response:
Laurie, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
The people working here are great!! Always, friendly, asking if I need help!! Very good service!!
Love the staff & the products that the store carries. My only complaint is the new company stopped the points without warning. As a regular loyal customer who spends well over $200+ a month sometimes more, I relied on my coupon points and when I wanted to use them on my dog food I wasn’t allowed. So all the points I had saved was gone. They should have honored using all customers points until the pint balance was 0 and then not again in the future. Or they could have sent out a notice saying started the 1st of (insert month ... read more
Business response:
Thank you Shelby for this feedback. Our Greenwood store works hard to give good customer service to everyone. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! I do believe when we first started the merger with PetPeople we sent an email out to all the customers letting them know about the change over on the Feeder Plan. Letting everyone know the the PetPeople credits were going to change over to the Holl... read more
Extremely friendly staff
Business response:
Tammy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
great customer service... they even know my dog by name...
Business response:
Susan, we are so happy to hear about your wonderful experience at our store. Our team works hard to provide the best customer service possible, and we are so happy to hear we accomplished that goal during your most recent visit. We are so grateful for the ability to let our customers bring their pets into our store so we can get to know them and our customers a little bit better. Thank you for being a part of the Hollywood Feed Family! We hope to see you and your dog again soon!
Love the staff & the products that the store carries. My only complaint is the new company stopped the points without warning. As a regular loyal customer who spends well over $200+ a month sometimes more, I relied on my coupon points and when I wanted to use them on my dog food I wasn’t allowed. So all the points I had saved was gone. They should have honored using all customers points until the pint balance was 0 and then not again in the future. Or they could have sent out a notice saying started the 1st of (insert month ... read more
Business response:
Thank you Shelby for this feedback. Our Greenwood store works hard to give good customer service to everyone. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! I do believe when we first started the merger with PetPeople we sent an email out to all the customers letting them know about the change over on the Feeder Plan. Letting everyone know the the PetPeople credits were going to change over to the Holl... read more
They always take my cat litter to my car...That is service!!!
Business response:
Laurie, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Great customer service!
Business response:
Barbara, thank you so much for your wonderful review! Our team works hard to go above and beyond for every customer, and we are thrilled to have such great feedback! Come back and see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 598 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.