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Hollywood Feed
- Pet Stores
- Springboro, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Springboro, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more
Location details
756 N Main St, Springboro, OH, 45066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Everyone who works there is knowledgeable, helpful and friendly
Business response:
Tammy, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Friendly employees
Business response:
Christie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always have the products I'm looking for however I'm always bombarded with employees asking if I need anything and following when I say that I'm okay.
Business response:
Katina, Thank you for taking the time to leave a review. Our team members receive training each month on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Sometimes, this does lead to situations where we are just so ready to help we overdo it. If this happens, feel free to ask us to be less present for you. Our feelings will not be hurt. We want you feeling comfortable in our stores. Thank you again for your review, and see you soon.
Friendly employees
Business response:
Christie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The customer service is always Amazing! Even though I’m a frequent flyer they always ask if I need help with anything, if the food isn’t in stock they will get it from their other locations, makes life way easier! Highly recommend 🐶
Business response:
Terra , thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
Always have the products I'm looking for however I'm always bombarded with employees asking if I need anything and following when I say that I'm okay.
Business response:
Katina, Thank you for taking the time to leave a review. Our team members receive training each month on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Sometimes, this does lead to situations where we are just so ready to help we overdo it. If this happens, feel free to ask us to be less present for you. Our feelings will not be hurt. We want you feeling comfortable in our stores. Thank you again for your review, and see you soon.
Very helpful
Business response:
Karen, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Overall we have a good experience here. You always have what we need, shelves are stocked and organized, and workers are willing to help us since we buy so much. Sometimes some of the cashiers act a little out out or annoyed when we remind them of discounts, sales, etc. also, the paper bags break and are not good quality. I understand wanting to use less plastic, but maybe consider a different bag.
Business response:
Hannah, Thank you for leaving us a review! Customer feedback is always appreciated, positive or negative, as it helps our company learn and improve. At Hollywood Feed we take pride in providing excellent customer service, so I’d like to apologize for your experience as it appears we dropped the ball. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Springboro store. We would appreciate hearing more details of your visit if you... read more
Great customer service!
Business response:
Sandy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 299 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.