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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Westerville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more

Location details

5997 Maxtown Rd, Westerville, OH, 43082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9396 reviews
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Ann M.'s profile image
Ann M. 
on Birdeye

2 years ago

The staff at Hollywood Feed are always friendly and very helpful! 

Business response:

Ann, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Barb J.'s profile image
Barb J. 
on Birdeye

2 years ago

Informed employees and pleasant environment. Don't change from Pet People experience 

Business response:

Barb, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon! 

Barb J.'s profile image
Barb J. 
on Birdeye

2 years ago

Informed employees and pleasant environment. Don't change from Pet People experience 

Business response:

Barb, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon! 

Sonia K.'s profile image
Sonia K. 
on Birdeye

2 years ago

Always great customer service. Faust loves to go there for a treat after his grooming appoinment. 

Business response:

Sonia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Tim R.'s profile image
Tim R. 
on Birdeye

2 years ago

Very good customer service 

Business response:

Tim this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Melinda H.'s profile image
Melinda H. 
on Birdeye

2 years ago

I love shopping for my pets in your store however when I say I don't want/need assistance and the associate continues its a tad annoying. I'll ask for help when needed 

Sonia K.'s profile image
Sonia K. 
on Birdeye

2 years ago

Always great customer service. Faust loves to go there for a treat after his grooming appoinment. 

Business response:

Sonia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Debbie L.'s profile image
Debbie L. 
on Birdeye

2 years ago

Knowledgeable staff !!!!! Thanks 

Business response:

Debbie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! 

Tim R.'s profile image
Tim R. 
on Birdeye

2 years ago

Very good customer service 

Business response:

Tim this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 396 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.