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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Westerville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more

Location details

5997 Maxtown Rd, Westerville, OH, 43082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9397 reviews
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Pam B.'s profile image
Pam B. 
on Birdeye

2 years ago

I appreciated the extra assistance getting my dog's food to my car and the workers enthusiasm of the name change and the their knowledge of food types. 

Business response:

Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Robin W.'s profile image
Robin W. 
on Birdeye

2 years ago

Great customer service! Everyone there is very helpful. As I am testing canned cat food for my senior babies, I have gotten a lot of suggestions. 

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! 

Robin W.'s profile image
Robin W. 
on Birdeye

2 years ago

Great customer service! Everyone there is very helpful. As I am testing canned cat food for my senior babies, I have gotten a lot of suggestions. 

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! 

Linda W.'s profile image
Linda W. 
on Birdeye

2 years ago

Great customer service. Very nice girl who helped me and very knowledgeable about the products. Awesome selection of treats and other items. Great offers and value. 

Business response:

Linda, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Linda W.'s profile image
Linda W. 
on Birdeye

2 years ago

Great customer service. Very nice girl who helped me and very knowledgeable about the products. Awesome selection of treats and other items. Great offers and value. 

Business response:

Linda, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Ruthie W.'s profile image
Ruthie W. 
on Birdeye

2 years ago

Great service from the store rep - very helpful & attentive to my service dog's needs. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Laura R.'s profile image
Laura R. 
on Birdeye

2 years ago

The salesgirl had an excellent suggestion for a toy for my chewing-machine puppy! 

Business response:

Laura, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! 

Ruthie W.'s profile image
Ruthie W. 
on Birdeye

2 years ago

Great service from the store rep - very helpful & attentive to my service dog's needs. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Laura R.'s profile image
Laura R. 
on Birdeye

2 years ago

The salesgirl had an excellent suggestion for a toy for my chewing-machine puppy! 

Business response:

Laura, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 397 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.