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Hollywood Feed
- Pet Stores
- Brecksville, OH
About this business
Location details
8249 Chippewa Rd, Brecksville, OH, 44141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Extremely friendly, extremely knowledgeable helped in every way they possibly could.
Business response:
Thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff is our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we do offer much of our internal training to the public, and you can view resources and training classes at hfu... read more
I love the store atmosphere and helpful staff and other customers. There was not an item in stock and the store went above and beyond to find and get the sweater. Thanks! Mugzy
Business response:
Thank you for taking the time to share your experience! We're thrilled our team went above and beyond to find Mugzy's sweater. Your kind words about our atmosphere and helpful community mean everything to us.
The staff is always friendly and knowledgeable of their products. They are always happy to help. I go out of my way to shop there when I can. I love the Fromm products for my dog and since I’ve been able to buy Weruva cat food for my 18 to 20 yr old cat, he’s been healthier and happier. I also like the frequent sales.
Business response:
Tina, thank you for such a thoughtful review. We’re so glad to hear the team at Brecksville Hollywood Feed has been consistently friendly, knowledgeable, and helpful during your visits. It’s wonderful to know the products you’ve chosen have made a positive difference for both your dog and your senior cat, and that our sales are a bonus. We truly appreciate you going out of your way to shop with us and look forward to seeing you again.
We just got a new puppy and wanted to start him off on some good food. Staff was very helpful with guiding me to a good puppy food and other items to get us started. Very greatful
Business response:
Thank you so much for your kind review! We’re thrilled to hear that our team at the Brecksville store was able to help guide you to the right puppy food and other essential items for your new furry family member. Starting a puppy off on the right path is so important, and we’re glad we could make the process easier and more enjoyable for you. We truly appreciate your support and look forward to welcoming you and your new puppy back to the Brecksville store for many more visits filled with helpful advice, quality products, a... read more
I loved the store.
Business response:
Thank you for taking the time to share your honest feedback, Lucy. We truly appreciate you letting us know about your experience. We’re sorry to hear that navigating the website made it difficult to find the correct food and led to ordering the wrong item. That’s definitely not the experience we want for our customers, and feedback like yours is important in helping us identify where improvements are needed. If you’re willing, we would love to learn more about what specifically caused the confusion so we can share that with... read more
Great customer service! So helpful
Business response:
Thank you so much for the kind words! We’re glad to hear you had a helpful experience, and we truly appreciate you taking the time to share your feedback. We look forward to seeing you again at Hollywood Feed.
Morgan provided excellent customer service and shared her experience to help us make a decision for purchasing a coat for our little guy...thank you
Business response:
Thank you for sharing your experience. We’re so glad to hear that Morgan was able to offer helpful insight and provide excellent customer service while you were choosing a coat for your little guy. We truly appreciate you taking the time to leave this feedback and are happy you found exactly what you needed. We hope to see you again soon.
Your team members are always helpful and willing to explain things thoroughly. They always offer to help carry bags of food and load it in the car for me. Much appreciated. I feel like they truly enjoy their job and love pets. Thanks!
Business response:
Thank you so much for the wonderful review, Sheila! We’re delighted to hear that our team consistently provides helpful, thorough support and makes your visits enjoyable. It’s great to know that their willingness to explain products, carry bags, and help load your car makes a meaningful difference. Our staff truly does love what they do, and they love pets just as much, so it means a lot to hear that it comes through in your experience. We appreciate you taking the time to share your feedback and look forward to helping you... read more
Staff was friendly and offered to carry large bag of dog food to my car… they always seem to have a good sale or coupon, and I’m happy with their product selection.
Business response:
Debbie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 219 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.