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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Brecksville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more

Location details

8249 Chippewa Rd, Brecksville, OH, 44141, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9136 reviews
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Debbie F.'s profile image
Debbie F. 
on Birdeye

a year ago

Lovely experience. The employees are very helpful. 

Business response:

Debbie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Jeff P.'s profile image
Jeff P. 
on Birdeye

a year ago

Pet People/Hollywoood Feed is the only store who carries our dog's (Gracie, a bichon) favorite food, Primal Pronto in the duck flavor (frozen). Gracie loves going to the store and seeing all the employees as they are never stingy with treats. She even goes up to customers thinking anyone in the store MUST HAVE TREATS for her...lol So glad you opened a store in Brecksville where we live. Prior to that, we would have to travel to your Strongsville store which is about a 25 min drive for us but we were willing to do that so ... read more

Business response:

Jeff, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

Jeff P.'s profile image
Jeff P. 
on Birdeye

a year ago

Pet People/Hollywoood Feed is the only store who carries our dog's (Gracie, a bichon) favorite food, Primal Pronto in the duck flavor (frozen). Gracie loves going to the store and seeing all the employees as they are never stingy with treats. She even goes up to customers thinking anyone in the store MUST HAVE TREATS for her...lol So glad you opened a store in Brecksville where we live. Prior to that, we would have to travel to your Strongsville store which is about a 25 min drive for us but we were willing to do that so ... read more

Business response:

Jeff, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

Candice B.'s profile image
Candice B. 
on Birdeye

a year ago

Dave was fantastic, explained the different types of food for my raw feed cat. I keep can food on hand for just in case. The store was very clean and well organized. I definitely will shop PetPeople before shopping other retailers. 

Business response:

Candice, we are so grateful for your wonderful feedback! We are pleased to hear that Dave at our Brecksville location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon 

Hedi F.'s profile image
Hedi F. 
on Birdeye

a year ago

Employees are always friendly and helpful. I always enjoy going in & talking to them. Very informative about products. 

Business response:

Hedi, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Susan I.'s profile image
Susan I. 
on Birdeye

a year ago

People are always helpful and welcoming. 

Business response:

Susan, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Candice B.'s profile image
Candice B. 
on Birdeye

a year ago

Dave was fantastic, explained the different types of food for my raw feed cat. I keep can food on hand for just in case. The store was very clean and well organized. I definitely will shop PetPeople before shopping other retailers. 

Business response:

Candice, we are so grateful for your wonderful feedback! We are pleased to hear that Dave at our Brecksville location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon 

Susan I.'s profile image
Susan I. 
on Birdeye

a year ago

People are always helpful and welcoming. 

Business response:

Susan, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Hillary V.'s profile image
Hillary V. 
on Birdeye

a year ago

Greeted at entrance, associate offered help, very clean store, product in stock and friendly staff. 

Business response:

Hillary, thank you so much for your incredible review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 136 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Tuesday at 9:00 a.m. 

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