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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Brecksville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more

Location details

8249 Chippewa Rd, Brecksville, OH, 44141, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9136 reviews
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Gina K.'s profile image
Gina K. 
on Birdeye

a year ago

They are always so helpful and friendly! 

Business response:

Gina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Hillary V.'s profile image
Hillary V. 
on Birdeye

a year ago

Greeted at entrance, associate offered help, very clean store, product in stock and friendly staff. 

Business response:

Hillary, thank you so much for your incredible review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Gina K.'s profile image
Gina K. 
on Birdeye

a year ago

They are always so helpful and friendly! 

Business response:

Gina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Hedi F.'s profile image
Hedi F. 
on Birdeye

a year ago

Employees are always friendly and helpful. I always enjoy going in & talking to them. Very informative about products. 

Business response:

Hedi, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Susan D.'s profile image
Susan D. 
on Birdeye

a year ago

Great customer service 

Business response:

Susan, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon! 

Susan D.'s profile image
Susan D. 
on Birdeye

a year ago

Great customer service 

Business response:

Susan, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon! 

Donna D.'s profile image
Donna D. 
on Birdeye

a year ago

Took my pet in for a bath. Rub area was clean and well structured. Provided towels, soap options and a dryer. Staff was friendly, courteous and helpful. Store is clean and well stocked with pet goodies! 

Business response:

Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Brecksville store! We are thrilled to hear that you loved our grooming station! Please come back to see us soon! 

Donna D.'s profile image
Donna D. 
on Birdeye

a year ago

Took my pet in for a bath. Rub area was clean and well structured. Provided towels, soap options and a dryer. Staff was friendly, courteous and helpful. Store is clean and well stocked with pet goodies! 

Business response:

Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Brecksville store! We are thrilled to hear that you loved our grooming station! Please come back to see us soon! 

Cheri R.'s profile image
Cheri R. 
on Birdeye

a year ago

Not my favorite place but the sell my dogs food brand. However, I recently purchased old food off the shelves and had to return! 🙁 The we’re friendly and apologized, just hated to go back to do the exchange. Please take old food off of your shelves! 

Business response:

Thank you Cheri for the taking the time to write us a review. We are so sorry that your experience at our Brecksvile store was not superb. We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve and we appreciate your compliment on the friendliness of the staff. Our team works hard to find the best, high quality, and fresh products for our customers and their pet(s). We take the quality and safety of all products we carry seriously and are grateful... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 136 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

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