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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Brecksville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more

Location details

8249 Chippewa Rd, Brecksville, OH, 44141, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9143 reviews
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Karen D.'s profile image
Karen D. 
on Birdeye

2 years ago

Excellent selection and friendly service. 

Business response:

Karen, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Nikolina M.'s profile image
Nikolina M. 
on Birdeye

2 years ago

Super friendly!!! 

Business response:

Nikolina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

John L.'s profile image
John L. 
on Birdeye

2 years ago

The people you hire are some of the best and knowledgeable people you have. I don't know where you get them but don't let them go. 

Business response:

John, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Katie L.'s profile image
Katie L. 
on Birdeye

2 years ago

Employees are always outstanding!! Always have what I am looking for!! 

Business response:

Katie, Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Katie L.'s profile image
Katie L. 
on Birdeye

2 years ago

Employees are always outstanding!! Always have what I am looking for!! 

Business response:

Katie, Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Cheri R.'s profile image
Cheri R. 
on Birdeye

2 years ago

Not my favorite place but the sell my dogs food brand. However, I recently purchased old food off the shelves and had to return! 🙁 The we’re friendly and apologized, just hated to go back to do the exchange. Please take old food off of your shelves! 

Business response:

Thank you Cheri for the taking the time to write us a review. We are so sorry that your experience at our Brecksvile store was not superb. We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve and we appreciate your compliment on the friendliness of the staff. Our team works hard to find the best, high quality, and fresh products for our customers and their pet(s). We take the quality and safety of all products we carry seriously and are grateful... read more

Christine S.'s profile image
Christine S. 
on Birdeye

2 years ago

Very clean nice store and good doggy snacks too! People were great too. I wish you had more sales though. 

Business response:

Christine, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Christine S.'s profile image
Christine S. 
on Birdeye

2 years ago

Very clean nice store and good doggy snacks too! People were great too. I wish you had more sales though. 

Business response:

Christine, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Brenda T.'s profile image
Brenda T. 
on Birdeye

2 years ago

Customer service is great. 

Business response:

Brenda, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 143 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.