This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Avon, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Avon, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed ... read more
Location details
35901 Detroit Rd, #111, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I like Hollywood feed. I’m disappointed that I used to order Fromm wet food and a variety and get a discount for always getting a case. Now you can’t get it unless you buy one case of all the same flavor. I also used to take advantage of home delivery that I can’t do now because I have to go in and get the wet food so there is a variety.
Business response:
Susan, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. As long as you are in the Same Day Delivery area, you can call the store and place an over the phone order for single cans, that way you can get the different flavors you are looking for. We are not able to have single cans on the website for securit... read more
appreciate their knowledge
Business response:
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedba... read more
Knowledgeable, friendly and extremely polite. Prices are reasonable and generous with coupons and no questions asked returns. My “go to” pet store.
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Gregory! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
fantastic customer service. Always helpful and willing to go the extra mile to get what our pets need.
Business response:
Candace, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
This location is a hometown favorite and that is because of people like Natalie, Katie, and Julia who are consistently friendly and understanding when it comes to the variety of challenges pet owners face. Over the years they've helped educate me on products that would help my pets and have shared info about other resources like pet trainers, local rescue adoption groups, and more. What an amazing group of people - Hollywood Feed is blessed to have them on staff. I would like to see slightly more affordable pricing on some o... read more
Business response:
Lisa, thank you for taking the time to write us a review! We're thrilled to hear you're pleased with our team's service! We are so happy to have them as a part of the Hollywood Feed team! However, I am sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers, while still maintaining the MAP prices that are required by the brands we carry. MAP stands for “Minimum Advertised Price” and is a legal policy for the lowest possible price a produc... read more
Great store! Employees are always welcoming, friendly and helpful.
Business response:
Jane, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Great customer service. I never have to wonder around looking for something.
Business response:
Nicole, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more
The staff is wonderful, I like when I go in and they remember my name, always ask how I’m doing, can I help you!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Great service, knowledgeable staff.
Business response:
Pam, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 405 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.