Hope Marie Votaw Krugh - USA Mortgage - NMLS 1322739

5.0

Mortgage Lenders
St. Louis, MO

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

13100 Manchester Rd, Suite 100, St. Louis, MO, 63131, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

5.0142 reviews

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Austin M.

4 years ago

Great communication, explained everything and very easy to work with! Always answered questions I had in a timely manor and went into detail on my question and covered all the other questions I had before I could ask them!

Business response:

Thank you so much, Austin! You were absolutely wonderful to work with -- thank you for trusting our team to help you into your new home!

Courtney D E.

4 years ago

Hope was very responsive during the whole refinance process. She explained everything thoroughly and answered any questions that I had. She was great to work with.

Business response:

Thank you so much, Courtney! You were on top of everything--thank you for trusting our team to lead you to greatness and help your family!

Julie C K.

4 years ago

Hope was great at communicating and explaining everything. She has great insight and made the whole process so much easier.

Olivia M T.

4 years ago

Very kind, very knowledgeable

Business response:

Liv, watching your updates to your home has been some of the most fun I have had with a past client (and friend!). I wish I had your creativity skills and execution!

Andrea W.

4 years ago

Hope Votaw Krugh absolutely made the experience great. Not only was she professional and very knowledgeable when it came to the process but she was patient, kind, and caring. She always went the extra mile and educated me when I needed clarification and encouraged me when I had concerns. She is the definition of great and a tremendous asset to your organization. She is a treasure and I am so thankful to have worked with her and USA mortgage.

Business response:

Andrea, you are the kindest most wonderful person! It meant so much to me to help you find your very own home for you and your beautiful family. Thank you for trusting that I knew I could help you purchase!!! I am so proud of you!

Melissa S.

4 years ago

I kept joking and saying "Hope gave me hope," but she really did! I thought buying a house with my current situation was impossible, but she made me realize it totally was possible. Even when things got tight because the home I decided on had a high HOA that put it just a little outside of reach, Hope creatively determined a solution that would ensure my approval. Every step of the way, she was swift and thorough in her responses. This was my first time buying a home in an open market and through a mortgage lender, but she m... read more

Business response:

Melissa, you are the absolute best. You were on top of everything--you did not hesitate to help during the process and you were so positive and trusting and knew we would take care of you. I cannot be happier for you and Richard!!! You are such an amazing advocate! Thank you!!!! I hope you are having fun in Michigan!

Olivia T.

4 years ago

Excellent communication and very friendly service

Chelsea L.

4 years ago

Hope was so incredibly responsive and knowledgeable. I had so many questions along the way and she answered them all in a way I could fully understand. Truly the most patient person I've ever worked with. It is very obvious that Hope loves what she does and we are so thankful we had her on our side through this experience. Thank you, Hope! You are the absolute best!!!

Business response:

Chelsea, you and John were so fun and so sweet! I miss our time together buying that house!! And you have the most perfect home in the most perfect location for what you guys wanted. I am so happy for you. Thank you for trusting me!

Ethan M S.

4 years ago

Hope made our loan process easy every step of the way! I would recommend her to everyone I know! It was an absolute pleasure working with her.

Business response:

Ethan, you and Taylor were just absolutely wonderful!! You two kept me entertained and made my job so smooth for being such amazing buyers. Thank you for your trust!!!