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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pleasant
Business response:
Thank you for your rating and review, Nanci!
Exceptional
Business response:
Thank you for sharing your review. We are very pleased to learn you enjoyed your overall visit with us at Isle of Capri Black Hawk and hope to welcome you again soon.
Good
Business response:
Your feedback is definitely appreciated, Wynne. We look forward to your next visit at Isle of Capri Black Hawk.
Overall a good place to stay during a short visit to Colorado. No visible security at the hotel or inside the casino. Very clean, well deodorized. Unfortunately, the only disappointment we had was that the room was not cleaned after our first night stay. Front desk blamed COVID as the reason.
Business response:
Thank you for reviewing us, Ernesto! We are very pleased to learn you enjoyed your overall visit with us at Isle of Capri Black Hawk. We're sorry to hear your room was not cleaned. On your next visit please notify the front desk if you would like it cleaned as our policy is only after the third day.
It was a great trip! Lol I always seem to get the room at the other end of the hall with elevator. ha ha ah. that's not their fault This is a great hotel. staff is friendly, rooms were clean and didn't smell of smoke or anything else.
Business response:
Thank you for your spectacular review, Billie! We are thrilled you enjoyed all that Isle of Capri Black Hawk has to offer. We hope to welcome you for another great stay soon.
Great location, will likely stay here again Very nice rooms, easy check in, good parking, neat town, beautifgul scenery
Business response:
That's great to hear, Doug! Come back very soon!
Very Good Rooms not cleaned until we checked out. We threw our own trash. Poor quality toilet paper. The location was great! Enjoyed the food and Starbucks. Fun machines.Workersbwere very nice.
Business response:
Thank you for taking the time to share your experience with us, Funk. We are working with our Housekeeping team to ensure top notch cleanliness for all guests in the hotel and on the casino floor. We're thrilled to see you enjoyed your overall stay with us and look forward to welcoming you back again soon.
Will try another hotel next time for a change. See above comment. Also, I emailed the hotel property twice and never received a response. No buffet although the website said it was available. Breakfast in the Dash and Go was horrible, but only place to eat in the morning besides Starbucks on Fri. morning.
Business response:
We appreciate your feedback with us, Karla. We will follow up with our team to ensure you get a response. Thank you for taking the time to let us know.
Exceptional
Business response:
Thanks for the love, Malecia! Come again soon!
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,568 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.