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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was a nice addition to our skiing and boarding vacation plans! Near the ski resorts!
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Business response:
Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Business response:
We are elated to hear about your experience at Horseshoe Black Hawk. Thank you for your wonderful feedback.
It was very clean and nice. However there was no water to drink in the vending machine. My Do Not Disturb sign we realized was missing so we made one. Other than that, it was very nice.
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
its nice to be able to go up to the room and just relax when your done gambling
Business response:
Thank you Bob for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
Vents were super dusty that made out allergies go crazy . No access to ac we had to open the window. Only other thing is the restaurants didn’t open until late so being snowed in and not being able to eat stunk
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Everything was wonderful, except the shower. It’s was a nice size, appeared to have a great shower head on it, but that was all. The water pressure was pathetic…. not even enough to fill all the spray nozzles on the shower head. I can’t even call it a “low flow” shower head… it was worse. There was only enough water to do an arm at a time. The water just about evaporated from the time it came out of the shower head to the time it reached your feet. Worst shower of all the hotels I’ve ever stayed in around the world.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We’re sorry that your recent trip was not ideal, know that we are constantly working on improving our property and your customer service to better serve you. We look forward to your next trip, good luck!
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,636 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.