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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
will stay there again we loved it We needed fresh towels and washcloths during our stay. We asked the front desk on two different days and housekeeping never delivered them. Finally found a housekeeper in the hallway and was given fresh towels. I think fresh towels/washcloths should be routinely supplied at least every other day if not daily. The sheets did not need to be changed but definately towels and washcloths comfort good location
Business response:
We’re thrilled you enjoyed your time with us, Thomas. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Isle of Capri Black Hawk in the future.
Resort fees Resort fees that were already paid were charged again, pillows are not the greatest and the view was a rock wall. The location is pretty, Tom in the cafe was amazing, rooms are extremely clean, automatic shut off for lights and the rooms were quiet.
Business response:
Thank you, Minwin! We hope to welcome you back for another great stay. We appreciate your patronage and hope to see you at Isle of Capri Black Hawk soon.
Had a good time A little pricey, then they asked for an extra 70 dollars, when I got there. I paid online plus the extra 70 dollars when I arrived. Nice place, all was well but the high price of the room
Business response:
We appreciate you taking the time to share your feedback, Steve. We hope you visit again!
Probably won't play the casino again, would possibly stay at the hotel again. Casino minimums more reasonable. More bang for your buck on what you pay for the room. Casino minimums were ridiculous. Thought the junior suite would get me more than it did.
Business response:
We appreciate you taking the time to provide your feedback, Spencer. Your comments have been shared with the appropriate team. We hope you visit us again very soon.
Exceptional
Business response:
We appreciate your generous rating, Leonard!
Wonderful
Wonderful
Good No one come to clean the room until the third day Convenient no
Business response:
Your gracious comments are very much appreciated, Anonymous! We are thrilled that you enjoyed your time at Isle of Capri Black Hawk. We are committed to making your future visits as good as this one.
Exceptional The room was great, bed comfortable. The ONLY thing that could have been better was for more towels and washcloths Sunday at the front desk, I requested more towels/washcloths but did not receive them.---Monday at the front desk, I again requested more towels/washcloths but still did not receive them. The front desk people were very friendly, couldn't have asked for better service but wish housekeeping would deliver more towels/washcloths to the rooms at least every other day if not daily. The room was exceptiona... read more
Business response:
Thank you for reviewing us, Thomas! We are very pleased to learn you enjoyed your overall visit with us at Isle of Capri Black Hawk!
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,571 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.