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grrrrreat
Business response:
Thanks for sharing your experience with others online, Jessee! It's always a pleasure to hear from satisfied customers like yourself. Have a great swim season! - iAquaLink Support
Generally pretty good but missing features and a bit broken for manging multiple bots... 1) My first robot was faulty so it was replaced but in the app, I can't remove the old robot (Stuck on the Communication Error screen - can't open system info to remove it). 2) I would love to be able to turn on notifications for a cleaning cycle being finished. 3) would like a "spot clean" mode to clean a small patch near the robot.
Great App
Business response:
Thank you so much for your kind words, Donald! We really appreciate your taking the time to share your experience with us. Enjoy your pool time! - iAquaLink Support
app functions great but it has issues connecting after a while. didn't seem to have any impact on the actual vacuum though. no app update available.
Business response:
Thanks for rating the app, Michael! To help with connectivity, please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If we can assist further, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your clean pool! - iAquaLink Support
Not bad but sticks with no connection to my WIFI where any other device continues to work
Business response:
Hi Fuzz Ball, Our apologies. Ensure that the wifi signal by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see this: https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
I love the convince of this system. it's the only way to go.
Business response:
Thanks for sharing your experience, Rusty! It's always a pleasure to hear from satisfied customers like yourself. Enjoy your swim time! - iAquaLink Support
UPDATE: We unplugged the system outside and rebooted. It worked. THank you for quick response. Original post: When clicking on "web" to update our schedule, it was difficult at best to determine if I clicked my cleaner or the pump, thought I chose cleaner. and deleted from schedule....but was our pump. I backed out of web app amd now I receive error message and cannot reload our pump to schedule. Cannot locate how to reset the app. It keeps spinning "waiting on connection". HELP PLEASE.
Business response:
Hi Karen, Thank you for the update! We're happy that you're back up and running. Our support team is always happy to help; give us a call at (800) 822-7933 when you run into any questions or issues. Have a great pool season! - iAquaLink Support
Fantastic controll
Business response:
Thank you so much for your kind words, John! We really appreciate your taking the time to share your experience with us. Enjoy your swim time! - iAquaLink Support
I like the way things work. The only problem I have is reconnecting to the internet.
Business response:
Hi Jonathan, We're sorry for your poor app connectivity experience. We can help! Please ensure that the wifi signal by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
iAqualink app has a 2.6 star rating with 4,495 reviews.
iAqualink app is open now. It will close at 6:00 p.m.