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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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They are incompetent, impossible to get an actual person to respond to your email, only automated emails never on time and takes days to get your money. Never use this pathetic service if you need money fast because you won't get it when you need it.....
Business response:
Hello Steve, We are real people and we are sorry our services did not meet your expectations. We understand how it can be frustrating to have to wait when you really need a new loan. Rest assured that our services are open 24/7 to serve you fast when you really need it. If you wish to discuss further, please send us an email at support@icash.ca.
For second loan i started the process at 1pm on friday have not gotten an e-mail for final step now it is 5:50am on Sat.i know you were very busy on friday but this is unaceppable .them a lady told me i did not have i frist load with you ,i told her i did and that you received your payment it is showing on ny bank account and still said i didn't because it does not show i ever had a frist loan now that's crazy.
Business response:
Hello Rodney! Our system shows that you have been approved already. Please know that we are currently experiencing a very high volume of applications. Our goal is to provide consistently reliable service in an efficient manner and a high level of customer satisfaction. We have every desire to address your needs as soon as possible. Thank you!
What if you don't have any family members. Well I don't I'm here all alone so it's a bust for me
Business response:
Hi, Monia. We are sorry that we were unable to meet your expectations with your most recent experience. We would love the opportunity to win you back! Please send us an email at support@icash.ca.
I applied once was returned with being completely locked out of their service for about 2 years now. Attempted to get clarification as to why and I keep getting a auto generated response. I'd think after 2 years whatever holds would be lifted like wow....
Business response:
Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCASH. If you’d like to talk to someone else directly, you can reach out to support@icash.ca and a customer experience agent will get back to you ASAP.
Pure scam application they source data and steal from people in Alberta please shut this down! Make sure you take this down cause if you know you know
Business response:
Hi. 5-star customer satisfaction is our goal with every single one of our customers. If there’s anything we can do to help, please reach out at support@icash.ca and let us know. iCASH is a direct and licensed lender that operates online since 2016. To see our license, go to icash.ca, and select your province in the dropdown menu.
Literally doesn't even work
Business response:
Here at iCASH, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCASH customers to receive. If you’d like to talk with us further, please reach out at support@icash.ca.
Cap
Business response:
Here at iCASH, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCASH customers to receive. If you’d like to talk with us further, please reach out at support@icash.ca.
Unfortunately not Availible in Québec..
Business response:
Hi Michelle, Thank you for your interest in iCASH! Unfortunately, the regulations in Quebec does not allow us to offer our type of loans.
I only asked for 200 bucks so me, a 38 weeks pregnant lady, and her two kids could get food. Apparently im to poor for a loan. Yeah hense why i was asking for help.... i have nothing and no money until next week. We are stressed and hungry and sad. Idk i dont trust this app. All the adds rave about how you help ppl in need yet I AM TO POOR and I am not even in that rough of shape. Guess all your positive reviews are from whinney people who think they are not oka but they really are. Stupid.
Business response:
Dear Ashley, We apologize and understand your frustration. As we would like to help everyone, there are some reasons why sometimes we have to say no. Our system analyzes various data entered into your loan application. In good faith and with integrity, iCASH will only provide loans that can easily be repaid as our intention is to help first.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.