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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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The app has not been working properly for about a week now it will not let me reset my password and when I asked support the answer was login to your app, and that's after I told them it's not lett me..poor response and still no answers and I reven asked I'd there anything wrong with the app at the moment, they said nope..but does not work at all for me for last week now🤷♂️ It's to bad because it was great when it was working.
Business response:
Hi Steve! We apologize for your not so great experience. Please update your app, we had an issue that was fixed within our last update. We have tried reaching out to you and would love to hear back from you ASAP to help you with this. Please reach out to support@icash.ca. Thanks, Steve!
Not allowing me to login but no issues logging in online. App keeps saying something went wrong.
Business response:
Hi Alice! We have forwarded this over to our amazing customer support team who is wanting to speak with you. Please reach out directly to support@icash.ca with your client ID and phone number so we can call you directly. Thanks for the interest in iCASH and we hope to resolve the issue as quickly as possible. Thanks!
DO NOT GET THIS APP!! THEY DO NOT GIVE OUT LOANS THEY ARE STEALING BANK INFO! IVE BEEN GETTING THE RUN AROUND FOR 10 HOURS NOW
Business response:
Hi Brandon, we are sorry to hear about this. Please reach out to support@icash.ca at your earliest chance with your client ID and phone number so we can reach you ASAP. Rest assured that iCASH is a fully licensed, Canadian direct lender. All of the information you enter in your application is 100% safe and secured and is never shared.
Receive your money by e-Transfer in 2 minutes which you can then deposit in your bank. BULL!!!! I'M STILL WAITING AND I DID MY APPLICATION AT 3PM WITH CLICKING I CAN ACCEPT DIRECT DEPOSIT.... Instantly borrow up to $1500 Fast BULL!!!! ... I asked for $300 and nothing absolutely no e-Transfer in the 2 minutes like it claims. I STATED THAT I CAN RECEIVE E-TRANSFERS AND ABSOLUTELY NOTHING...
Business response:
Hi there! Perhaps you had selected "not able to receive e-transfers" on your application. If this is the case, funds are sent by direct deposit. Please reach out to support@icash.ca so next time we can be sure you will receive an e-transfer instead. Sorry for your experience and we would love to fix this for you! Thanks for the interest in iCASH.
Been trying for hrs to get past the part that wants to verify my email address when I click on the verify in my email address it redirects me and asked for my email address and passport? Password for what my email is? Is new one? Either way it was says my email address or password is invalid and resents me a email to new link which is the same as the 1st email. It's taking me in circles. When I messaged them I stupidly gave them the information they wanted to check in system.
Business response:
Hi John! Be sure you have not created two accounts by mistake with the same email as this sometimes happens. We would love to help you out however, please reach out to support@icash.ca for some further assistance. I have let our team know about your issue so they will expecting someone to reach out. Thanks!
I dont know what happened with the last update but now I can access getting a new loan. Usually I can apply again within 1 day. Its 2 days later and no luck. It just says active loan and $nu on loan amount. Please fix this please
Business response:
Hi Julie, please reach out to support@icash.ca at your earliest convenience to help us better understand what happened to your account. Thank you.
Been trying to get a loan for about an hour now. Couldn't finish the process online so they told me to download the app. Which I did, and still says error. I've tried several times and everytime it says error, waiting for another response now, soon I'm just going to give up!
Business response:
Hi Sheena, please contact our customer support team at support@icash.ca. We look forward to hearing from you.
Horrible destroys ur bank account..I've paid almost 500 in bounce fees at my bank was laid off before Xmas and we'll put it this way 150 loan has cost me 300 to them and the amount of times they tried to take money I endured bounce fees from my bank..and not only that they charge me bounce fees too!!
Business response:
Hi Tania! We would never debit your account without a pre-authorized agreement. We are terribly sorry to hear you had a frustrating experience. I have passed this along to our customer support and we would love if you reached out to support@icash.ca to quicken the process. We look forward to hearing from you and resolving the issue. Thanks!
Scam. Robbed my bank of over $600 authorized kept taking money from my account when money wasn't there putting me hundreds Into debt on purpose. Breach their own agreement. Dishonest. Going to be pressing charges and filing a lawsuit.
Business response:
Hi Cory! We would never withdraw funds without a pre-existing agreement with our clients. We apologize for this frustrating experience you have had and we would love to talk further with you. Our team is trying to reach you to clarify the situation rapidly but we haven’t been able to find anyone under the name of “Cory Resilient”. Please reach out.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.