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ICCU

3.7

About this business

Location details

6328 W State St, Boise, ID, 83703, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.786 reviews
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Roberta W.'s profile image
Roberta W. 
rating
2 years ago

Keaton went well. He knew his stuff and. Was patient with me. I had a medical problem and understood what I was going thru! 

Business response:

Thank you for the review, Roberta! 

Douglas H.'s profile image
Douglas H. 
rating
4 years ago

I was eventually politely contacted by someone at ICCU regarding this issue, and after reviewing what had occurred, told me I had in fact met the terms of their offer, credited my account with the rewards, and said they would conduct training with their folks to properly deal with this issue. However in responding to the BBB complaint, they said I had not met the terms of the offer but were giving me credit anyway. So I'm not sure where they actually stand on this. It seems a simple matter of requiring qualifying purchase... read more

Mountain Hardscape S.'s profile image
Mountain Hardscape S. 
rating
8 years ago

So far so good working with ICCU. Great people and good service. Working on an equity line with them currently so we will see how it goes. so far, a little stressful but I have faith they will come through on their end. 

Clint J.'s profile image
Clint J. 
rating
9 years ago

I finally opened a checking and savings account with ICCU after years of my girlfriend telling me to do so. This bank is awesome. I love their website. It is so user friendly. 

Ophelia M.'s profile image
Ophelia M. 
rating
10 years ago

I'm a long time Idaho Central Credit Union customer and have always been incredibly pleased with my experience. What I love about this location: + Drive through for convenience with two lanes in addition to a lane exclusively for ATM use. The drive though also opens a half hour prior to the lobby and stays open a half hour later than the lobby. + I have only ever received the utmost in friendly and accommodating service whether inside or at the drive-thru window + They're open on Saturdays until 3pm + And, of course--t... read more

Kim R.'s profile image
Kim R. 
rating
11 years ago

What's not to love about ICCU? Typically, the low fees are what brings new members into the fold. They have plenty of free checking and free savings options for individuals and for businesses. They also have low rates on car loans, mortgages, and the like. They have full-service banking without the full-service banking price. They're not just out to make a quick buck for themselves. It's a newer facility and everything inside is comfortable. Outside, there are two drive-through lanes and one drive-through ATM lane. T... read more

H F.'s profile image
H F. 
rating
13 years ago

We recently moved to the Boise area and were in need of a local credit union .First we stopped by a different credit union (remaining nameless) and was shocked to hear that they charged a fee every time your account dipped below a certain dollar amount. Not that I expected my account to drop below that amount, but the point was if they charge you for that what will all the other fees be? Not the usual with credit unions.I will review that place separately. On to the good news. Idaho Central was fantastic! No hidden fees, ev... read more

Bowermaster P.'s profile image
Bowermaster P. 
rating
5 years ago

I was scammed during the pandemic and long story short it affected me greatly. Then Idaho Central Credit Union decided it was appropriate to withhold the money that the President sent me to help me through these times. A man by the name of Bridger in their fraud department, though I was informed by a specialist in their organization just yesterday that they would not withhold the stimulus money because they recognize how important it is, said he was going to override that and not give it to me. I insisted that was not corr... read more

D S.'s profile image
D S. 
rating
6 years ago

Too busy to be believed. I came in to help a friend get a basic account, and we sat in the lobby for 45 minutes before someone could help us. Other people that came in after us, were given preferential treatment. What's up with that? You would think that someone who wants to join the credit union would be given a higher level of service. They are either badly organized or understaffed. 

Frequently asked questions about ICCU

How is ICCU rated?

ICCU has a 3.7 star rating with 86 reviews. 

When is ICCU open?

ICCU is closed now. It will open on Monday at 9:00 a.m.