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ICCU

4.0

About this business

Location details

1410 N Government Way, Coeur d'Alene, ID, 83814, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.052 reviews
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Adam K.'s profile image
Adam K. 
rating
a week ago

We had a great experience setting up our accounts at Idaho Central credit Union. We have only used a virtual bank for our entire marriage, and as we were purchasing a home we needed a physical bank in order to make the process run a lot more smoothly. We settled on Idaho Central credit Union because it has a good reputation and Idaho, and we have a lot of friends and family members who utilize them. We went to the Coeur d'Alene branch to get the account set up and the personal banker that helped us was absolutely pheno... read more

Phillip S.'s profile image
Phillip S. 
rating
a month ago

I can use ICCU to deposit checks to my CU in California and make cash withdrawals with no service charges because they share services, that's one of the many reasons I use credit unions for all my financial needs 

Sammons R.'s profile image
Sammons R. 
rating
a month ago

I had high hopes for this credit union given my initial interactions. Unfortunately the staff appears to turn over frequently and some tellers (Ramona in particular) have been unfriendly and condescending on a regular basis. I will give kudos to Jen the branch manager however, who was quite professional and resolved my issue today. I would still rate this credit union much higher than a national bank-even falling short of my hopes as an average nobody consumer. 

Closed B.'s profile image
Closed B. 
rating
a month ago

I had high hopes for this credit union given my initial interactions. Unfortunately the staff appears to turn over frequently and some tellers (Ramona in particular) have been unfriendly and condescending on a regular basis. I will give kudos to Jen the branch manager however, who was quite professional and resolved my issue today. I would still rate this credit union much higher than a national bank-even falling short of my hopes as an average nobody consumer. 

Chase G.'s profile image
Chase G. 
rating
7 months ago

Visited this store today, I was blown away with how clean of a design this store has! I should have taken photos, hopefully if I ever need to visit again I'll remember. I was greeted by Jennifer who I think might have been the manager? I'm from out of the area and don't need an account but needed to withdraw from my own credit union's account and this was nearby. Was just really impressed with the store and thought I'd share my experience since the store doesn't appear to have had any reviews in a long time! 

Octavian R.'s profile image
Octavian R. 
rating
4 years ago

What an amazing Credit Union! Best service, products and all around friendliness!! I recommend this credit Union to anyone looking!! 

Christine S.'s profile image
Christine S. 
rating
4 years ago

I've never loved a bank before ,,,,but this is by far the most accommodating group of professionals ever .I'm not a big fish anymore, but they treat me as if i am !!! Today Jessie Allard , took a hideous situation and made it all better ! 

Business response:

We love to hear this, Christine! Thank you so much for sharing this experience with us. 

Robert D.'s profile image
Robert D. 
rating
9 years ago

This bank has been awesome. They have helped me with my car payments and have the lowest fees of any bank. Unfortunately no 24 hour assistance. They also do in house printing on your debit cards if you lose it or is stolen. 

Ron F.'s profile image
Ron F. 
rating
2 years ago

I have been a member of this CU for the past six years. When I first became a member, they were recent additions to North Idaho area. Though they have a large presence in Southern Idaho, here in the north, they small and very helpful. Now that they have expanded their presence in the area, they have become a horrible place to do business. I have had nothing but problems with their credit card security group. Repeatedly the deny charges and clearing up their errors means jumping through hoops and loops. I have had excellent s... read more

Business response:

Thank you for the review and feedback, Ron. If you ever have any additional feedback to provide, please feel free to submit this via our website here: https://www.iccu.com/contact/feedback/ 

Frequently asked questions about ICCU

How is ICCU rated?

ICCU has a 4 star rating with 52 reviews. 

When is ICCU open?

ICCU is closed now. It will open tomorrow at 9:00 a.m.