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1410 N Government Way, Coeur d'Alene, ID, 83814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I bought a truck and Findlay Ram convinced me to use ICCU instead of the financing I had arranged. I immediately started receiving marketing emails from them. I unsubscribed and called in to have them make sure I was not on any email lists. I continue to receive marketing emails and the agents just say that they are trying to enhance the benefits they provide members.
I have had 2 accounts with ICCU for over 1 year and recently opened a business account. Trying to reach someone in the branch by phone is very frustrating as all calls are routed through a Pocatello call center. Today I was on hold 10 minutes waiting for a branch account manager to take my call and finally gave up and hung up. Also, I recently inquired about a small loan, only twice the amount in my savings account and after being assured it would be simple quick process, got a call back that underwriting would need a boat... read more
Business response:
Thank you for your feedback, David. We are sorry you feel this way. We have passed this feedback on to our team.
This is a "wanna be" bank. They are picking up the bad habits of Wells Fargo but none of the good ones. I have been with them about a year, and I am thinking this is too long. I am not into a bank that spends all of my money in stupid promotional tricks and ugly vehicles that I have to sponsor. BE A CREDIT UNION... NOT A RIPOFF BANK... I will NOT recommend this bank at this time.
ICCU has a 4.1 star rating with 53 reviews.
ICCU is open now. It will close at 6:00 p.m.