This profile has been claimed by the business owner or representative.
Ideal Dental Wilson
- Dentists
- Wilson, NC
About this business
Location details
3401 Raleigh Rd Pkwy W, Ste 10C, Wilson, NC, 27896, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Honestly at first I was kinda skeptical about going here for dental work because of the "bad reviews" but honestly this was by far the best dental office I've been to ! The work the dentist did on my teeth was beautiful and pain free , he was very attentive to my concerns about the work I needed done . The office is nice and so is everyone else that works here. Never had any issues with appointments or waiting times . I still have several appointments as my teeth are in bad shape but with all that being said this is a great ... read more
Business response:
We're thrilled to hear that you had such a positive experience with us! It's wonderful to know that our team was attentive to your concerns and that you found the dental work both beautiful and pain-free. We're delighted that our office environment and staff met your expectations. Thank you for trusting us with your dental care, and we look forward to seeing you at your upcoming appointments!
Office personnel was always nice and helpful. Never waited more than a few minutes. Was very satisfied with everything I had done and not much pain.
Business response:
We're delighted to hear that you found our office personnel nice and helpful, and that your wait time was minimal. It's great to know that you were satisfied with the services provided and experienced minimal discomfort. We strive to make every visit a positive one. Thank you for your feedback!
Today was my first visit. The staff was courteous and seemed interested in my feedback, as well as my dental health. Finally, medical professionals who talk TO their patients, instead of at them.
The staff and Dr's are great ! Easy in easy out , everything explained in depth including the charges. Dr Patel was super , she takes her time to make you comfortable and informed.
My last two visits were great. The staff members are courteous and professional. They were also patient and informative. I had many questions about my procedures and billing. They listened to me and explained everything in a way that I understood. I look forward to my next visit and will recommend them to anyone.
Great experience. The dentist and hygienist, that I have had experience with, were super friendly, professional, courteous and accommodating. I would recommend this practice.
I had a very pleasant experience. All of the staff were professional and friendly. Linda, the dental hygienist, made me feel relaxed and at ease throughout the appointment. I have found my dental home!
Business response:
Our patients feedback means the world to us! Thank you so much for leaving a review!
Horrible. Amaya (I believe was her name) answered phone. I explained they had referred me to a place for root canal, they wanted to charge me 275.00 upfront fee for consultation . I asked if they could refer me someplace else. She said I would have to call my insurance and find another place. I asked you can't refer me to someplace else . When I said this made no sense since you can refer to one not another . She then hung up on me. Run as fast as you can from this place
Business response:
Hello, I'm truly sorry to hear about your experience. We understand your frustration and want to assure you that this matter is being escalated to our leadership team for further review. We care deeply about our guests' experiences and are committed to resolving any issues. If you'd like to provide more details, please reach out to us at (469)420-5099 or email us at customerservice@myidealdental.com. Thank you for bringing this to our attention.
horrific customer service. the front desk lady was so unbelievably rude for no reason. will not be coming here EVER or recommending it to anyone.
Frequently asked questions about Ideal Dental Wilson
How is Ideal Dental Wilson rated?
Ideal Dental Wilson has a 4.4 star rating with 790 reviews.
When is Ideal Dental Wilson open?
Ideal Dental Wilson is open now. It will close at 5:00 p.m.