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Indiana Members Credit Union

4.4

About this business

Location details

2210 Stafford Rd, Plainfield, IN, 46168, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.479 reviews
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Deborah C M.'s profile image
Deborah C M. 
4 months ago

Very friendly and willing to answer any and all questions 

Business response:

Thank you so much for your kind words, Deborah. We really appreciate you taking the time out to share your experience with us. Thanks, Indiana Members Credit Union 

Donna M.'s profile image
Donna M. 
a year ago

Annie Prose was wonderful to work with, fast and patient. I would highly recommend working with her for your mailing needs. 

Business response:

Hi, Donna. We appreciate the kind words and are glad we could provide you with a positive experience! 

Angela A.'s profile image
Angela A. 
a year ago

The teller greeted me and called me to her window and was very nice!! I was W/D a larger amount than normal and she asked me questions-I loved that! 

Business response:

Hi, Angela. We are delighted that you had a great experience with us. Thank you for taking the time to rate us! 

Paul's profile image
a year ago

Holly is absolutely amazing! Best customer service ever! 

Business response:

Hi, Paul. Your feedback is highly appreciated. Thank you so much for the review! 

Kevin B.'s profile image
Kevin B. 
a year ago

To Indiana members .I can say that coming to the credit union is always a good experience.Getting enrolled in a 401(k) Roth was great. And Jordan is very knowledgeable and her job. 

Business response:

Hi, Kevin. We are thrilled to learn that you had a positive experience with us! 

Joe G.'s profile image
Joe G. 
a year ago

Always pleasant and always helpful 

Business response:

Hi, Joe. We are delighted that you had a great experience with us. Thank you for taking the time to rate us! 

Cierra Dupree B.'s profile image
Cierra Dupree B. 
a year ago

Fantastic! She thoroughly explained and detailed things out for me without a hassle. 

Business response:

Hi, Cierra. Your feedback is highly appreciated. Thank you so much for the review! 

Morgan's profile image
Morgan 
2 years ago

Fantastic all the way around. Explained everything in great detail and provided answers to follow-up questions. 

Business response:

Thank you so much for your kind words, Morgan. We really appreciate you taking the time out to share your experience with us. Thanks, Indiana Members Credit Union 

Patricia M.'s profile image
Patricia M. 
8 months ago

Service was extremely slow, tellers were distracted with what appeared to be non-business issues. Didn’t have enough cash to complete my transaction. I’m seriously considering changing to Chase 

Business response:

We are sorry to hear about your experience, Patricia. Member service is extremely important to us. We will be sure to address your concern with our branch staff and management team so we can improve upon our member service experience. Please feel free to contact us directly to discuss this matter further at smullen@imcu.com or Member Services at (800) 556-9268. 

Frequently asked questions about Indiana Members Credit Union

How is Indiana Members Credit Union rated?

Indiana Members Credit Union has a 4.4 star rating with 79 reviews. 

When is Indiana Members Credit Union open?

Indiana Members Credit Union is open now. It will close at 5:00 p.m.