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INFINITI of Springfield

4.5

About this business

Location details

3625 S. Campbell, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.5353 reviews
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2019 INFINITI QX50 ESSENTIAL/PURE Owner's profile image
2019 INFINITI QX50 ESSENTIAL/PURE Owner 
a week ago

The local Infiniti service department are the best. Larry always makes arrangements for service that fit my schedule and the others are always helpful, they get my car back to me as soon as possible. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Larry and our team consistently accommodate your schedule and get your vehicle back quickly. Your recognition of our staff's helpfulness means so much to us. We're committed to continuing this exceptional service experience. 

2022 INFINITI QX50 AUTOGRAPH Owner's profile image
2022 INFINITI QX50 AUTOGRAPH Owner 
a week ago

Our recent service was GREAT! We were given a complimentary loaner car to use while our car was being checked for a recall. The loaner was very nice and same model as ours. Our car was washed and clean when we picked it up. We are very pleased with our Infiniti service and Larry Spears who always top notch, friendly and informative. 

Business response:

Thank you for the wonderful feedback! We're thrilled the complimentary loaner worked out well during your recall service, and that you noticed your car was thoroughly cleaned. Your satisfaction means everything to us, and we appreciate your trust in INFINITI of Springfield. 

2018 INFINITI QX80 BASE/SIGNATURE Owner's profile image
2018 INFINITI QX80 BASE/SIGNATURE Owner 
a month ago

Very respectful of women. Great service. 

Business response:

Thank you for your wonderful feedback! We're so glad our team provided you with great service and a welcoming environment. Your experience reflects the values we strive to uphold at INFINITI of Springfield. 

2015 INFINITI Q70L 3.7 Owner's profile image
2015 INFINITI Q70L 3.7 Owner 
a month ago

They have taken good care of me and my cars for many years. If they make a recommendation, I trust it. 

Business response:

Thank you for your wonderful feedback! It means so much to hear that we've consistently provided excellent care for you and your vehicles over the years. Building that trust is what we strive for every day. We truly appreciate your loyalty and look forward to continuing to serve your automotive needs. 

2022 INFINITI QX80 LUXE/PREMIUM SELECT Owner's profile image
2022 INFINITI QX80 LUXE/PREMIUM SELECT Owner 
a month ago

I Appreciated the loaner car while the tech performed evaluation of issue. 

Business response:

Thank you for sharing your experience with us. We understand how important it is to have reliable transportation while your vehicle receives the care it needs. Providing a loaner vehicle during technical evaluations helps ensure you can continue with your daily routine without disruption. Your positive feedback about this service means a great deal to our team. We strive to make every aspect of your service experience as convenient and comfortable as possible. 

2014 INFINITI QX50 Owner's profile image
2014 INFINITI QX50 Owner 
4 months ago

I was able to schedule an appointment for the next day and my car was diagnosed and repaired quickly! The techs are very friendly, efficient, and thorough. I received excellent service! 

Business response:

Thank you for sharing your wonderful experience with us! Your kind words about our team being friendly, efficient, and thorough truly mean the world to us. It brings us great joy to know that you felt you received excellent service throughout your visit. We appreciate you taking the time to share this feedback and look forward to continuing to serve you. 

Troy S.'s profile image
Troy S. 
6 months ago

No loaner car availably but other than that it's good 

Business response:

Thank you for taking the time to provide feedback. We understand your frustration and recognize how important it is to have transportation options while your vehicle is being serviced. We are sorry to hear that you feel this way about this aspect of your experience. We appreciate that you found other parts of your service to be satisfactory. Your feedback helps us identify areas where we can improve our service offerings. We would welcome the opportunity to discuss your experience further and explore how we can better serve ... read more

2018 INFINITI QX60 Owner's profile image
2018 INFINITI QX60 Owner 
6 months ago

great service!!!!!!!!!!!!!!!!!!!! 

Business response:

We are pleased to hear about your positive experience with our team. Your enthusiasm for the service you received truly brightens our day. It means everything to us when customers like you take time to share such wonderful feedback. We work hard to provide exceptional experiences for every customer, and knowing we succeeded with your visit motivates us to continue delivering the quality service you deserve. Your support of INFINITI of Springfield is greatly valued. 

2019 INFINITI QX50 ESSENTIAL/PURE Owner's profile image
2019 INFINITI QX50 ESSENTIAL/PURE Owner 
6 months ago

The local Infiniti dealership is always wonderful. Larry makes certain I know about any recommendations regarding my car. My experience is always good when dealing with the service department. 

Frequently asked questions about INFINITI of Springfield

How is INFINITI of Springfield rated?

INFINITI of Springfield has a 4.5 star rating with 353 reviews. 

When is INFINITI of Springfield open?

INFINITI of Springfield is open now. It will close at 6:00 p.m.