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INFINITI of Springfield
- Car Dealers
- Springfield, MO
About this business
Location details
3625 S. Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service kept me updated
Business response:
Thank you for your wonderful feedback! Keeping our customers informed throughout the service process is something we take seriously, and it means a lot to hear that came through during your visit. We look forward to seeing you again next time.
I brought in the Q60 for an engine coolant control valve to be replaced due to water leaking at the top of the unit. The unit was replaced and the service was expectable. Upon examination of the repairs, I found that a couple of the clips that secure a vacuum line were broken. The clips are designed to slide the vacuum line out and away if needed.
Business response:
Thank you for your review and for sharing the details of your recent service visit. We are glad to hear the engine coolant control valve repair was completed and that the overall service was acceptable. We understand your concern about the broken vacuum line clips found during your post-service inspection, and we take that kind of feedback seriously. Attention to detail matters, and we appreciate you bringing this to our attention so we can use it to improve our service process going forward.
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Business response:
We are thrilled to have earned a five-star rating from you, and we hope your vehicle continues to bring you joy and satisfaction on every drive.
The service work was completed with high quality workmanship in the expected time suggested.
Business response:
Thank you for recognizing our high quality workmanship and timely service. We appreciate your trust in INFINITI of Springfield and look forward to serving you again.
Professional service, quality above and beyond and a genuine care for my vehicle. Thanks Larry.
Business response:
Thank you for recognizing our professional service and quality care! Your feedback means everything to us, and we look forward to continuing to exceed your expectations at INFINITI of Springfield.
I won't take my cars anywhere else
Business response:
Thank you for your loyalty and trust in our service team at INFINITI of Springfield! Your confidence in our work means everything to us and motivates our team to continue delivering exceptional service.
Always friendly, efficient, and honest!
Business response:
We sincerely value your wonderful feedback about your experience with us. It means so much to hear that our team consistently provides you with warm service, quick assistance, and trustworthy guidance. Your kind words about the friendly and efficient approach we strive for truly motivate us to continue delivering exceptional service to every customer. We appreciate you taking the time to share your positive experience and look forward to serving you again at INFINITI of Springfield.
Larry was awesome keeping me updated with the progress of my repairs.
Business response:
Thank you for sharing your experience! We're delighted to hear that Larry provided excellent communication throughout your repair process. Keeping customers informed is something we truly value, and we appreciate your trust in INFINITI of Springfield.
They were able to get me in right away to diagnose my issue. I always trust Larry's advice.
Business response:
Thank you for your trust in our team and for sharing your positive feedback about our quick diagnostic service. We truly appreciate your confidence in our expertise at INFINITI of Springfield.
Frequently asked questions about INFINITI of Springfield
How is INFINITI of Springfield rated?
INFINITI of Springfield has a 4.5 star rating with 400 reviews.
When is INFINITI of Springfield open?
INFINITI of Springfield is closed now. It will open tomorrow at 7:30 a.m.