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INFINITI of Springfield
- Car Dealers
- Springfield, MO
About this business
Location details
3625 S. Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They have taken good care of me and my cars for many years. If they make a recommendation, I trust it.
Business response:
Thank you for your wonderful feedback! It means so much to hear that we've consistently provided excellent care for you and your vehicles over the years. Building that trust is what we strive for every day. We truly appreciate your loyalty and look forward to continuing to serve your automotive needs.
I Appreciated the loaner car while the tech performed evaluation of issue.
Business response:
Thank you for sharing your experience with us. We understand how important it is to have reliable transportation while your vehicle receives the care it needs. Providing a loaner vehicle during technical evaluations helps ensure you can continue with your daily routine without disruption. Your positive feedback about this service means a great deal to our team. We strive to make every aspect of your service experience as convenient and comfortable as possible.
I was able to schedule an appointment for the next day and my car was diagnosed and repaired quickly! The techs are very friendly, efficient, and thorough. I received excellent service!
Business response:
Thank you for sharing your wonderful experience with us! Your kind words about our team being friendly, efficient, and thorough truly mean the world to us. It brings us great joy to know that you felt you received excellent service throughout your visit. We appreciate you taking the time to share this feedback and look forward to continuing to serve you.
No loaner car availably but other than that it's good
Business response:
Thank you for taking the time to provide feedback. We understand your frustration and recognize how important it is to have transportation options while your vehicle is being serviced. We are sorry to hear that you feel this way about this aspect of your experience. We appreciate that you found other parts of your service to be satisfactory. Your feedback helps us identify areas where we can improve our service offerings. We would welcome the opportunity to discuss your experience further and explore how we can better serve ... read more
great service!!!!!!!!!!!!!!!!!!!!
Business response:
We are pleased to hear about your positive experience with our team. Your enthusiasm for the service you received truly brightens our day. It means everything to us when customers like you take time to share such wonderful feedback. We work hard to provide exceptional experiences for every customer, and knowing we succeeded with your visit motivates us to continue delivering the quality service you deserve. Your support of INFINITI of Springfield is greatly valued.
The local Infiniti dealership is always wonderful. Larry makes certain I know about any recommendations regarding my car. My experience is always good when dealing with the service department.
We had excellent service at our recent appointment with Infiniti! Larry Spears is so nice & efficient in insuring the job is completed right. The complementary car wash clean was awesome!
Business response:
We are delighted to hear about your positive experience! It's wonderful to know that you received excellent service during your recent appointment. We're pleased that Larry provided you with such professional and efficient care, ensuring everything was completed to your satisfaction. Your kind words about our complimentary car wash service are truly appreciated as well. Thank you for taking the time to share your feedback - it means so much to our team to know we're meeting your expectations and providing the quality service... read more
I have always had great service here, but was disappointed I was not warned of the new 3% charge for using a credit card as I don't carry checks or a debit card. I would have brought a check had I known. I was charged about $24 on a $800 service for using a credit card. I felt held hostage -- not a good way to treat a loyal service customer. Making me rethink buying another Infiniti here.
Business response:
Your loyalty as a service customer means a great deal to us, and we recognize how important clear communication is when it comes to payment policies. We understand that having advance notice would have allowed you to bring a check instead. Your feedback helps us improve how we communicate important information to our valued customers. Please Nick Hover at 417-413-5803 so we can discuss this further.
The service was exceptional.
Frequently asked questions about INFINITI of Springfield
How is INFINITI of Springfield rated?
INFINITI of Springfield has a 4.5 star rating with 383 reviews.
When is INFINITI of Springfield open?
INFINITI of Springfield is open now. It will close at 6:00 p.m.