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INFINITI of the Palm Beaches

4.8
  • West Palm Beach, FL

About this business

Location details

3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.83,564 reviews
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Wanda08's profile image
Wanda08 
7 years ago

"Best saleswoman ever!!" I had the best experience with Maria Elena Gutierrez, as she is friendly, respectful, courteous, very efficient, and just a wonderful woman! Maria made it possible for me to purchase my Q60 at end of lease, she respected my decision and did not pressure me to look at new cars because she could tell that this is what I really wanted. She is very knowledgeable about the cars and the process. I would recommend her to anyone who is looking to purchase or lease at Infiniti, I feel I have made a friend in ... read more

Business response:

Thank you for your positive review Wanda, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Juslaine43's profile image
Juslaine43 
7 years ago

"Best experience " Excellent experience with my saleswoman Maria Elena Gutierrez and her manager, Kyle Palmer. They were reasonable, friendly, professional, and ultimately made it happen for me. I was treated very well, and Wilbert Rejouis made sure I was happy and comfortable throughout the entire experience. Maria landed me on the perfect car, explained all the features and benefits, and did a cross comparison with the other vehicle I was looking at. Great communication, honest, and fair. A+ experience and customer service... read more

Business response:

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive, which is what we strive for! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

FAqueen1's profile image
FAqueen1 
7 years ago

"Top notch Customer Service!" I want to thank Maria Guitierrez for her exceptional customer service! I bought a car 1/06/18. From the moment I walked in the door I was treated with respect and professionalism. There was no pressure and no gimmicks… Just good all fashion customer service. Maia was exceptional by making me feel like a cherished friend and helping me navigate to find the right car. She even assisted me with auto insurance suggestions. Also, transitioning from sales to the finance department was seamless. Wilber... read more

Business response:

Thank you for your positive review, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

1973dodge's profile image
1973dodge 
7 years ago

"Infiniti Service" Chris in service has been the best writer I have ever worked with. From the time I get there until the time I leave in my clean car, I am treated like I'm the most important person at the dealership. 

Business response:

Thank you for your positive review, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Mr A's profile image
Mr A 
7 years ago

"coupon for 5000 mi service honored well and service prompt a" friendly, prompt and excellent service. used coupon for 5000 mi service and was well treated. Nearby food places allowed for lunch and returned and car was finished. 

Business response:

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

gregseefeldt's profile image
gregseefeldt 
7 years ago

"Great" Maria Gutierrez was very thorough and attentive. I was looking at vehicles at a few dealerships and ultimately chose this one mainly due to Maria's attentiveness/product knowledge. She was great. 

Business response:

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Howard Goldberg's profile image
Howard Goldberg 
7 years ago

"Best Buying Experience Ever" Although I live in Broward County, I was doing business up in W.P.B. and I happened to notice that I was passing an Infinity Dealer. It just so happens that my current Infiniti lease was maturing and I had a bad experience at Infiniti of Coconut Creek. I made a quick u turn and pulled into the dealership where I was greeted by Adam Kirschenbaum. I told him that I was in a hurry and my story about why I was not returning to the Coconut Creek dealership. I told him that I had a price from the othe... read more

Business response:

Howard, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience at Schumacher Automotive with Adam, which is definitely an asset to our team! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Colleen Mayer's profile image
Colleen Mayer 
7 years ago

""Outstanding Experience"" My husband and I are very happy with our new purchase of the Infiniti X60. We had a very good Experience at the dealership and were warmly welcomed by our saleswoman Maria Elena Gutierrez.. Mrs Gutierrez was very thorough and efficient. She listened to our needs, which made the process smooth from beginning to end. We were also introduced to the Manager, who was very friendly and welcomed us. I would like to take this opportunity to give high praise to Maria Elena Guttierrez. When you have a staff ... read more

Business response:

Colleen, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Maria, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Michael12789's profile image
Michael12789 
7 years ago

"Amazing experience with my new 2018 Q50 Pure" On January 5th, 2018 I decided I would just call and inquire about a new Infiniti Q50. From my first conversation with Maria, she made me feel very welcomed and answered any questions I had pertaining to a new Q50. She invited me back to the showroom to view one of the vehicles and I instantly fell in love with the vehicle she had picked out for me. She listened to our conversation really well and picked out a vehicle that was exactly what I was looking for. In no time, I was dr... read more

Business response:

Mike, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience at Schumacher Automotive with Maria and Nick! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Frequently asked questions about INFINITI of the Palm Beaches

How is INFINITI of the Palm Beaches rated?

INFINITI of the Palm Beaches has a 4.8 star rating with 3,564 reviews. 

When is INFINITI of the Palm Beaches open?

INFINITI of the Palm Beaches is closed now. It will open at 12:00 p.m.