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INFINITI of the Palm Beaches

4.8
  • West Palm Beach, FL

About this business

Location details

3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.83,564 reviews
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SpeednetUSA's profile image
SpeednetUSA 
7 years ago

"Great and professional service. " Fast and excellent. Danny is extremely knowledgeable and experienced. He explained what I needed in a clear and understandable way to me. I am very happy with the service done to me. 

Business response:

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

#Godislife3's profile image
#Godislife3 
7 years ago

"Great Service " My previous car a G37 was having engine problems. It was getting old so it was time to upgrade. Carrie set an appointmet for me with Ira. I left happier than ever with a new car. Thank you Carrie and Ira. 

Business response:

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

elissa123's profile image
elissa123 
7 years ago

"Excellent Dealership" I was very impressed with the Assistant Service Manager, Raymond Graham, This was my first time having service in my 2018 Q50 since I purchased it in October. I was there for an oil change. Not only did he return my car in a lot less time than I expected, but he went above and beyond helping me to reconnect my bluetooth, the ability of me being able to receive text messages on my dashboard, but it was his wonderful attitude of taking the time to learn a lot of the functions that I didn't know about. I ... read more

Business response:

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Raymond, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

bonnie's profile image
bonnie 
7 years ago

"grease and oil and general check up" Raymond Graham gets a 10 out of 10. He explained everything to me and was very helpful. He made sure I was taken on time and had the car ready for me in less than an hour. 

Business response:

Thank you for your positive review, Bonnie, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Nicolette's profile image
Nicolette 
7 years ago

"Great experience. Raymond was very helpful... two thumbs up" I am very pleased with my service experience and Raymond was super helpful at thouroughly met my needs! I couldn’t have been more pleased. Thank you a Raymond!!! 

Business response:

Thank you for your positive 5-star review, Nicolette. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Karenabbe65's profile image
Karenabbe65 
7 years ago

"I love my new Q50 Luxe" Chris was amazing. We clicked immediately. He made trading in my old Q50 for the upgraded model. I loved the attention given to me. Karen 

Business response:

Karen, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Chris, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Jean QX50's profile image
Jean QX50 
7 years ago

"Excellent. Chris knows his product. " I had an appointment with Chris at 6:30 PM and by 9:30 PM I walked out with my vehicle. In that 3 hours I had a test drive, set up financing with Willbert (Excellent experience), had a tutorial of the vehicle's bells and whistles. 

Business response:

Thank you for your positive review Jean, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

D.Nunn's profile image
D.Nunn 
7 years ago

"...Simply Amazing Customer Experience" From my first call, Chris provided an amazing customer service experience. Chris inquired about what I was looking for in a vehicle and once identified, made it happen. Chris knew the Infiniti brand well, identifying all to include small, but key features that helped me in making my final decision. Wilbert in the finance department found me the best financing options available! Most dealerships tend to force a vehicle and options on you. Not Chris and the team at Schumacher! Their dedi... read more

Business response:

D.Nunn, thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Chris. We appreciate your business and hope to see you again soon! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

J House's profile image
J House 
7 years ago

"Awesome" Just like the last time I was IPB, the transaction was transparent and quick. The QX80 I wanted was on the lot. By the time I finished the paperwork, my wife was already getting her "education" on her new vehicle...I'll be back! 

Business response:

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Frequently asked questions about INFINITI of the Palm Beaches

How is INFINITI of the Palm Beaches rated?

INFINITI of the Palm Beaches has a 4.8 star rating with 3,564 reviews. 

When is INFINITI of the Palm Beaches open?

INFINITI of the Palm Beaches is open now. It will close at 5:00 p.m.