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1020 W 12th Ave, Anchorage, AK, 99501, United States
Get directionsGot a great deal on my night's stay. It's nice to have free breakfast!
Business response:
We are glad you loved your stay with us. Thank you!
Average Overall ok, this hotel will start showing its dated soon. Carpets getting old. No info in the room about amenities. Prepaid n biked before I arrived. Got charged $20 for rally arrival, so don’t show up an hour before 3pm. Alison put a $50 hold on my credit card, which I did see a menu for room service or anything one last thing, this hotel is not down town, ou need to have a car or Uber
Business response:
Thank you for staying with us! We are glad you enjoyed the stay.
Doors slamming could be loud and a loud whistle when the wind was blowing, but spacious rooms, great views, good location.
Business response:
We are glad you enjoyed our spacious rooms. Thank you for staying with us!
The bed frames were too big for the bed boxes, and the frames were sticking out about six inches so we kept bumping into them. Also, the bed frames were not balanced so the whole bed would tilt. The mattresses kept moving off of the bed boxes. Also, need new mattress covers. Thank you
Business response:
Thank you for the feedback and will be looking into addressing the issue. Thank you!
Some of the clientele seemed a bit shady. But the location was excellent
Business response:
Thank you for staying with us! We are glad you enjoyed our close to downtown location. Thank you!
Excellent stay Have stayed in several hotel in Anchorage alaska, for the price, this one has been the best. Will definitely be staying here more often as well as let my other coworkers about it.
Business response:
Thank you for visiting us! We can not wait to see you again, thank you!
The views of the city are pretty nice, and it's reasonably close to things downtown, and has a restaurant (althoughI didn't try it). There's a nice grocery store nearby as well. Don't bother with their airport shuttle. They made me wait over an hour at the airport, when it's only a 15 minute drive. Everytime I called they'd tell me the shuttle was almost there. If they'd just said it was going to be a while would have just taken an Uber. There was another guest with me and they were lying to him too. didn't even apologize or... read more
Business response:
We deeply apologize for our lack of punctuality and timeliness in concerns of our shuttle. Some of our shuttle drivers also work as maintenance members, so although it is rare, they might be pulled away for an event. However, we do acknowledge and apologize for not being able to get our shuttle there in a timely manner. We hope you do stay with us again. Thank you!
Business response:
We are glad you enjoyed your stay. We hope you visit us again, thank you!
Dated rooms, poor customer service Cheap winter option, but they 'couldn't find' a crib or pack and play option. Maintenance guy knocked on our door to confirm it was us that needed a toddler bed, then complained that he would have to check all the maintenance rooms in each floor to find it. Yeah, dude, knowing where to find it is probably helpful for your job. After an hour he didn't ever show back up with it so we called and cancelled the request. Our kiddo sleep in with us. Front desk said "Great, thanks". Not trip ruiner... read more
Business response:
We deeply apologize for not provided an adequate level of customer service. We were unable to locate a crib that night and we do hope you can forgive us. Thank you for staying with us!
Inlet Tower Hotel & Suites has a 3.3 star rating with 2,585 reviews.
Inlet Tower Hotel & Suites is open now. It is open 24/7.