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IN'n'OUT Autocentres Norwich
- Car Inspectors
- Norwich
About this business
Location details
545 Hall Rd, Norwich, NR4 6NQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent service Very pleasant & helpful young man on reception. Car serviced & MOT'd in the time they said it would be & for price quoted. Would definitely use them again.
Business response:
Dear Pauline, thank you for your positive review. Our autocentres strive to deliver an excellent customer experience. We look forward to welcoming you when you need us next! Regards, Louise.
can't get a refund I used in and out auto centre for an estimate for an RAC warranty. The air-conditioning has stopped working. Straight off the representative said you will finish up owing me money I asked why and he said it's always Aircon recharging and that wasn't included in the warranty. Fair enough I said but I wanted to get an inspection and an estimate in case it was more than just recharge and that would be covered. But if it was just a recharge and that wasn't included I was more than happy to pay the £69 to get t... read more
MB A Class Engine fault. I took my MB A class to them with an engine fault. I paid twenty pounds for diagnostic work and they diagnosed it as some thing. Quote given was a maximum of one hundred and eighty pounds for labour plus cost of parts. Car was returned as it was with failure to repair it and still charged eighty more pounds as labour cost. Total of one hundred pounds and car came back as it went to them. Bad experience. Will not recommend for any technical repair. Customer service experience was not good as well.
Threatening and intimidation I put my car in that they failed on my rear registration plate, the same Plate I had sine I bought the car. I have had the car for over around ten years and never failed on this. Anyway, they pushed it. Did not offer a solution and when I went in to collect I had my keys thrown at me and told to get out by a very aggressive person. He also told me that he had informed the “ministry” that my number plate is illegal. I went to Halfords and had it sorted and car is rebooked with professional garage.... read more
Business response:
Good morning, Many thanks for taking the time to leave a review, this I can assure you is not our standard of customer care. I would very much like to discuss it further with you so i would be very grateful if you contacted our customer service team on 0333 247 9999 of at info@inocentre.co.uk with your name and your car registration number. Many thanks Louise
Frequently asked questions about IN'n'OUT Autocentres Norwich
How is IN'n'OUT Autocentres Norwich rated?
IN'n'OUT Autocentres Norwich has a 4.2 star rating with 227 reviews.
When is IN'n'OUT Autocentres Norwich open?
IN'n'OUT Autocentres Norwich is open now. It will close at 5:30 p.m.