This profile has been claimed by the business owner or representative.
Isle Casino Hotel Bettendorf
- Hotels & Travel
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Unfortunately this property is in need of some serious housekeeping in the common areas. While a nice facility design, the general upkeep is lacking to give it a better rating. The room, bedding, and outdoor appearance are good, the general floors, windows, and other areas need regular cleaning.
Business response:
Thank you for your feedback. We're glad you appreciated the room, bedding, and outdoor appearance. We sincerely apologize for the condition of the common areas and will address the housekeeping concerns promptly to improve the overall experience.
Business response:
Thank you for staying with us. We are glad to hear that you had an amazing time with us. We look forward to welcoming you back in the future.
Business response:
Thank you for your review! We are thrilled to hear that you had a perfect stay with us.
Business response:
Thank you for the perfect score! We're so glad you had an excellent stay. Your review mean a lot to our team, and we hope to welcome you back again soon.
Almost everything here was fantastic, however, the front desk staff was under staffed and either ignored customers, or took a very long time to acknowledge them. The bed was almost onto sleeping on a bag rocks, and the vent for the a/c unit (?) In the batgroom was almost completely clogged with dust, trash cans in the elevator areas were almost constantly over flowing with trash. But realistically, these things were very minor, my GF and i will stay here again.
Business response:
Thank you for your feedback! We're glad to hear you enjoyed most aspects of your stay and that you plan to return. We sincerely apologize for the issues you encountered with front desk service, room comfort, and cleanliness. Your comments have been shared with our team to ensure improvements are made. We look forward to welcoming you back for an even better experience next time!
Business response:
Thank you so much for the perfect rating! We're thrilled you had a great stay overall and truly appreciate your honest feedback. Your comments help us improve, and we look forward to welcoming you .
It was one of our nicest visits. We have been coming to the Isle for decades. We missed the buffet so much. The added restaurant for breakfast was a great addition. So happy to stay put and have all we need in the areas of breakfast lunch and dinner!
Business response:
Thank you for your continued loyalty over the years! We're so glad you enjoyed your visit and appreciated the new breakfast option. Your kind words mean a lot to us, and we look forward to welcoming you back again soon!
The casino is fantastic and the staff was very friendly.
Business response:
Thank you so much for your kind words! We're thrilled to hear you enjoyed the casino and found our staff to be friendly. We truly appreciate your feedback and hope to welcome you back again soon!
Business response:
Thank you so much for the wonderful review. We appreciate you taking the time to review and we are thrilled that you had an amazing time with us.
Frequently asked questions about Isle Casino Hotel Bettendorf
How is Isle Casino Hotel Bettendorf rated?
Isle Casino Hotel Bettendorf has a 3.9 star rating with 7,303 reviews.
When is Isle Casino Hotel Bettendorf open?
Isle Casino Hotel Bettendorf is open now. It will close at 8:00 p.m.