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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
hot tub was excellent
Business response:
Your positive feedback on the hot tub is greatly appreciated. Thank you for sharing your experience with us.
Probably won’t be back Jetted tub was different and smaller than pictured. Air conditioning quit working for a few hours in the middle of the night. TV in bathroom was broken.
Business response:
We regret to learn about your experience, Terrance. Please contact us at (877) 475-3946 to discuss your concerns further.
Shower was amazing, unlimited free coffee .
Business response:
We are elated to hear that you enjoyed the amazing shower. Thank you for sharing your experience with us!
The only hotel very close to the Lost Island Theme and Water Park. Great hotel and perfect for family visiting the park.
Business response:
We are thrilled to hear you enjoyed your stay at Isle Casino Hotel Waterloo, especially being close to Lost Island Theme Park and Water Park. Thank you immensely for your feedback.
Front desk lady from Brazil was wonderful
Business response:
We are elated to hear that you had a good experience with our front desk staff. Thank you for taking the time to share your experience with us.
We liked that there was a pool and arcade room. Hotel room could use a coffee pot and microwave. Also the beds were not very comfy.
Business response:
We are pleased to hear you enjoyed the pool and arcade room. We value your feedback regarding the room amenities and comfort of the beds. Thank you for sharing your experience.
I was extremely disappointed about the options for eating sunday night. Pizza place sign says closed with the hours Thursday thru Sunday 5 to 9, but it was closed. Come to find out, they are only open friday and Saturday. 2nd issue, no breakfast options monday morning? Everything closed, including snack bar! Love the rooms and large bathrooms and really love the big shower room!
Business response:
Your concerns are noted. We are sorry about the confusion with the hours of Hidden Pizza. We appreciate your feedback on the dining options and are glad you enjoyed the rooms and bathrooms. Thank you for sharing your experience.
It was quick and easy.
Business response:
We are elated to hear that your experience was quick and easy, Patty. Thank you for taking the time to leave a positive review!
There is definitely no extras with this hotel! No coffee pot, microwave etc. Very basic cable! Staff was very friendly.
Business response:
Your feedback is invaluable to us. We apologize for falling short in providing extras like a coffee pot and microwave. We appreciate your kind words about our friendly staff. If you have any further feedback, please feel free to reach out to us at (877) 475-3946.
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.9 star rating with 7,188 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open tomorrow at 9:00 a.m.